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Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...

Put Experience Marketing to Work for Your Dental Office

Marketing is a highly effective way to draw in new patients to your dental clinic. There are some fantastic marketing strategies that can be put into place to attract the right potential patients in order to grow your patient base. Our online reputation management platform knows how vital a good marketing mix can be for dentists. Check out some information on experience marketing and how you can use that to your benefit to continue to grow your clinic! What is Experience Marketing? Experience Marketing reflects a new world of customer experience – one in which customers define how businesses respond to them, and not the other way around. Every customer interaction and touchpoint – from a review left online, to a webchat, to a survey response – becomes an opportunity to start or deepen a relationship, and a way to extract valuable insights from the experience.  Experience Marketing then empowers every employee of your business by breaking down data silos, connecting your entire org...

Apartment Complex Case Study: Longview Meadow

Don't miss a recent case study in which our reputation monitoring platform has helped one of our apartment complex clients. Are you ready to take control of your apartment's online reputation ? BlueJay Reviews is here to make it easy and convenient! Check out this awesome case study from Longview Meadow Apartments! Longview Meadow apartment complex in Concord, NC has seen a significant overall star rating increase on Google within a brief period of consistently sending out automatic review requests to their tenants. Longview has realized a jump in their star rating of 0.5 star within only 6 months, going from a 2.3 star rating in January of 2020 to a 2.8 star rating in July of 2020. At this trajectory, with continued review request automation, Longview Meadow is projected to obtain an average star rating over 4 stars within 18 months or less.  Since starting their business Longview Meadow had only managed to obtain 21 Google reviews over the lifetime of their Google listing. ...

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

Benefits for Apartment Complexes

Filling up your apartments is the main goal of owning an apartment complex. Potential tenants oftentimes find places to rent online. If your complex isn't showing up on a local Google search, it may be time to take action to take control of your online reputation. Our online reputation management platform makes it easy to gain new reviews and helps you easily manage your existing reviews. Check out a few of the benefits of partnering with BlueJay Reviews for your apartment complex :  Boost online star ratings The more positive reviews your complex has, the better your overall star rating will be. An incremental bump up in your star rating can help your complex appear more often in a local search for apartments for rent. A boost in your star rating is translated to a boost in the bottom line, as well! It's a win-win! Dominate local search Local search is heavily influenced by online reviews. Google is all about giving searchers the best experience possible and presenting busine...

Perks of BlueJay Reviews for Small Businesses

Our online review platform is ideal for businesses of all sizes but small businesses specifically have some fantastic perks of using BlueJay Reviews . Every business should focus on online reputation since it has a big impact on local search and drawing new customers into your business. Small businesses face a unique set of challenges and our online reputation management platform can aid in some of those challenges.  Save on Payroll Online reputation is vital for the growth of a business of any size. Managing online reviews can take up quite a bit of time for your staff. You may be at the point where you are considering hiring an additional team member to handle online reviews on behalf of your business. Hiring a new person can get expensive -- from payroll to benefits to training, a lot of time and money is going to be invested before your employee is even ready to start managing your online reputation.  Easily Draw New Customers In Consumers consult online reviews many time...

Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly...

Must-Know Details about Apple Maps

Apple Maps is making a change to their platform to soon accept reviews within the platform, instead of using outside platforms to showcase the reputation of the business. There were about 23 million active users on Apple Maps last year. That means there's a huge opportunity to maximize upon the Apple Maps market, when it comes to leveraging online reviews. Learn more about the changes Apple Maps plans to make in the near future: If you own an iPhone, you probably know about Apple Maps, the default map application for iOs. Just like other map applications like Google Maps and Waze, Apple Maps features reviews and ratings for businesses. Currently, Apple gets this data from third-party review providers like Yelp and TripAdvisor. If an Apple Maps user clicks on business reviews, they’ll then be taken to these third-party apps. But this is changing.  Apple Maps will soon have its own rating platform so that customers can view and post ratings for local businesses without needing to lea...

3 Proven Ways to Increase your Response Rate for Online Review Prompts for your Dental Office

Dentists heavily reply on online reputation to draw in new patients to their clinics. Once someone has a dentist, they tend to stick with them so attracting new patients can be tricky. An effective way to do that is to focus on online reviews. Our online reputation management platform is here to make managing your online reviews a breeze! Learn how you can increase your response rate for the online review prompts you send to your existing patient base: 1. Let Customers Know a Review Prompt is Coming When a patient is checking out and scheduling their next appointment, this is a great time to let them know a review email or text prompt will be coming their way. Having a heads up will help them realize it's not just a spam message and an intentional message. You can also ask them to take the time to complete the survey they will receive to make our patient experiences better. Another natural opportunity to mention the review prompt is when a patient is complimenting the service the...

Improve Your Review Response Rate for Your Law Office

Lawyers rely heavily on online reputation to draw in new clients. If negative reviews are all that is easily found online, it can be very difficult to get new people in the door. The best way to combat negative reviews is to get more positive reviews. If you're concerned about your law office's online reputation, our online reputation management platform is here to make managing and monitoring your reviews a breeze! Learn how: Ask Happy Clients to Leave Reviews The easiest way to grow your online reputation is to turn the conversations of feedback with your customers into reviews. When someone mentions how happy they are with your legal service, simply as them to share their feedback online. It's a natural in to the conversation and consumers are more likely to leave a review once asked to do so.  Send Automated Review Prompts Instead of asking certain clients to leave reviews, it's more effective to ask every client. An automated review prompt can be sent to your cli...

Benefits of Reputation Management for an Insurance Agency

BlueJay Reviews is dedicated to helping businesses increase revenue and build a solid reputation by turning reviews into revenue. Managing reviews can make a huge impact on revenue. We automate your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine. We know how important online reviews are for independent insurance agencies. Our powerful platform can help take your agency to the next level! Learn some of the benefits of partnering with BlueJay Reviews to take control of your insurance agency online reputation ! Boost Online Star Rating Your online star rating has a direct impact on your SEO. The more stars your business has, the more likely you are to rank above your competition with lower star ratings in a search. Showing up in a search is key to being found by potential customers who are actively looking for an insurance agent for their needs.  Dominate Local Search Onlin...

Pillars of Success for Reputation Marketing of your Apartment Complex

Renting out units and starting a waiting list for your units is the ideal place to be for an apartment complex. If your complex isn't in that situation, it may be time to focus on your online reputation management . The more positive reviews you have about your apartment complex, the more likely you are to show up a Google search, and therefore you have a better chance at getting more units rented out. It's really the way to go when it comes to filling your complex! Review Strategy One important component of your reputation is what customers are saying about you on prominent review sites. Here are a couple of tips for managing your online reviews. Proactively take control of your reputation. Have a plan for responding to damage.  SEO and content  Ultimately, a big part of your reputation is what comes up when customers do a Google search for your business. So type in your business’s name into a search bar and take note of what you see. Are all of the results describing your br...

Stats that Prove Customer Experience is Important

As most business owners know, reviews are important for drawing in new customers to your venture. But taking that a step further, the experience you're offering your customers is what leads to those great online reviews. If you don't take the necessary steps to ensure your customers have an amazing experience with your business, they are less likely to leave a good review or even worse, more likely to walk down the road to your competition!  Here are a few stats that show customer experience is crucial in today’s environment: 65% of customers find a positive experience with a brand to be more influential than great advertising.  55% of CX professionals believe their companies will be too slow and face disruption from more innovative, nimble and customer-focused competitors.  67% of customers say their standard for good experiences are higher than they’ve ever been.  A great customer experience can help your brand attract new customers and retain existing ones. On the...

Insurance Agent Case Study: Rani Alfers Insurance Agency

We're excited to showcase a case study in which our reputation monitoring platform has helped one of our many insurance agency clients.  If you're ready to take control of your online reputation for your insurance agency , BlueJay Reviews is here for you! Check out the case study below with an insurance agent experience: Many Happy Clients, No Online Evidence Rani Alfers Insurance Agency of Farmers Insurance is dedicated to helping families with their financial strategies. Alfers’ clients have always been impressed with her knowledgeable staff and high quality services. However, most of them weren’t leaving reviews, making it difficult for prospective clients to find Rani Alfers Insurance Agency online -- and even if they found it, there was no social proof of the company’s credibility.  Rani Alfers knew how important reviews were, but her efforts just weren’t delivering results.  “My service team was not very successful in getting conversions on requests for reviews,” ...

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country.  Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment.  Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to:  Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load.  Go paperless. Everything from e-receipts to scheduling appointments and even di...

Pillars of Sucess for Marketing a Law Firm

Law firms are an interesting industry to market. There are quite a few strategies you can implement, depending on the type of client and type of case you want to take on. No matter what your goal client, there are some tried and true pillars of success for marketing to your ideal client. Our online reputation management platform knows how imperative online reviews are for law firms . Let us showcase some of the best ways to market your law firm and how BlueJay Reviews can make it easy! Review Strategy Knowing what customers are saying about you online is vital information. This not only shows what your potential clients are seeing, it can give some very insightful information about your client experience. Knowledge is power, and while it may be disheartening to see a negative review, your firm can gain a great deal of feedback from negative reviews. Ensure you are strategizing to monitor your online reviews so you can be responsive and so you can gain knowledge as reviews are left abo...

Strategies to Rent More Units In Your Apartment Complex

When managing an apartment complex, the main goal is to fill your units. While there is natural turnover in apartment buildings, you're in a great spot when your units are full and there's a waiting list for when apartments come open. Getting to that point can take a lot of marketing and reputation monitoring efforts. Our reputation management platform can help make it easy to monitor your apartment complex online reviews . Learn some tips for things you can be doing to rent out more units! Increase Visibility on 3rd Party Rental Platforms Create a business listing on all of the popular rental search websites in your area. Having completed profiles can help get your complex information out to as many potential tenants as possible. This detailed information can also help Google learn more about your business.  Look at All Reviews When a review from a tenant is left, it's important that you read the review. Whether a positive review or negative, the information found in the ...

How to Get More Reviews For Your Dental Clinic

Dental clinics thrive off drawing new patients in. Online reviews have a big impact on the number of new patients that choose your clinic. Our online reputation management platform helps your clinic take control of your online reviews. We're here to showcase a few of the ways you can gain more reviews for your dental office .  Ask Patients for Feedback Start asking patients to leave their feedback online. Many consumers have left reviews but oftentimes people don't think to go out of their way to leave a review online. Simply asking your patients to leave reviews about your dental clinic can prompt more reviews out there. Make it part of your checkout process to ask patients to go online and leave a review.  Send Automated Review Prompts You can easily go a step further from verbally asking for a review to sending out automated review prompts to your patients after they've visited your clinic. An email or text prompt allows you to send a direct link to online reviews to yo...