BlueJay Reviews

Reputation is vital for hotels. Guests consider three major factors when selecting a hotel - location, reputation, and amenities. Reputation is one of the easiest of those factors to control to help draw more guests to your property. BlueJay Reviews specializes in reputation management for hotels and we are proud to help many in the hospitality industry improve their online reputation. Check out WHY it's so important for hotels to focus on reputation below: People Trust Peer Experience When a searcher is trying to find a place to stay, they rely heavily on a review from a peer. Online reviews have made it easy to get details about a hotel. The majority of consumers trust an online review just as much as they would trust a personal referral from a friend. If you aren't monitoring your online reviews, you may not know what's being said about your business for all potential guests to read. Guests Want to See if there Were Any Apparent Issues Since potential guests t...

As travel is picking back up, it is more important than ever to make sure that you have a handle on your online reviews. Customers will be relying on online reviews more than ever to make sure that their experience will be safe, comfortable, and easy. At BlueJay Reviews, we can help your hotel get the good reviews that you need, and then we provide you with the tools to then respond to those reviews accordingly. Online reviews will play a huge role in your business, and we want to help! Why Are Online Reviews Important for Your Hotel? Before we explain our process, here are a few reasons online reviews are so important for the hotel industry : 85% agree that a thoughtful response to a review will improve their impression of the hotel 96% consider reviews important when researching a hotel 88% of travelers filter out hotels with an average star rating below three Four out of five believe a hotel that responds to reviews cares more about its customers The BlueJay Review...

This season is a change for everyone, but especially for those industries that revolve around travel. If there was ever a time to be vigilant about managing company reviews , this is the season. At BlueJay Reviews, we realize that this may be a slow season for you, so what better way to help ramp it up than to utilize all of those great reviews you have received through our service? Here are a few ways you can use reviews to increase hotel bookings even when the season may have slowed down a bit. They Can Improve Your Quality of Service Improved service can easily help you boost your bookings - and reviews can help with just that. When you receive unfavorable reviews, it can feel like a slap in the face, but you can still take that content and turn it around to make your facility even better. There’s always the possibility that someone’s negative review is reflective of a one-time situation that won’t be reduplicated, but they could also shed some light on a vulnerability in th...

The hospitality industry relies heavily on its online reputation to convince potential guests to choose one hotel over another. If you would like to attract more hotel guests to stay with you, our online reputation management company can help to make that happen. Typically, when a person is searching for a hotel, location, amenities available, and positive customer reviews will be the deciding factors they look at first. If you are not prompting new reviews from current customers, you could be missing out on a large number of the reservations you should be attracting. Here's a look at how BlueJay Reviews can help you put your best and most recent reviews in front of the people that need to see them. This positive attention will get lots of eyes on you and what you have to offer. Automatically Request Reviews From Guests When a new hotel guest is entered into your ISV or POS system, an automatic review prompt will be sent out from your BlueJay Reviews account. This h...