Many business owners rely on online reviews to help market their business. If your reviews aren't all that great, it can have a damaging impact on your image. Consumers trust peer reviews and hold them to a high level of consideration when choosing a product or service. If your venture is struggling with a few negative reviews bringing your overall star rating down, BlueJay Reviews can help. Our online reputation management service can help prompt new reviews from your current customers in hopes to up your star rating and even add new content about your business on a regular basis. As a business owner or manager, your heart may sink when you see a negative review come across about your business. This week's blog is all about showing a few methods you can use to combat a negative review from tarnishing your overall online reputation. Acknowledge the Situation Responding to a negative review is one of the most important ways you can show the customer who's had a bad e...