BlueJay Reviews

The hospitality industry relies heavily on online reputation when potential guests are searching for places to stay. There are typically a few factors involved when someone is booking a stay. Location, amenities, and reviews usually top the list. Your hotel online reputation is vital to the success of your venture. Before you even have the chance to interact with a potential guest, they are likely making booking decisions based off your customer reviews. If you're not prompting new reviews or monitoring your current ones, you may be missing out on a number of reservations for your hotel. Learn how monitoring your online reputation can help you get more repeat guests. Automatically Prompt Reviews From Guests When a new guest is entered into your ISV or POS system, an automatic review prompt will be sent out. This helps you capture the experience of your guests while they are staying and/or right as they check out. This can help ensure the reviews are accurate and timely. If ...

Monitoring your reviews is vital to your online reputation. In this day in age, the majority of travelers book their stay online. If your hotel doesn't have a great representation in your reputation, it can deter guests from staying at your establishment. Our reputation management company can help you easily monitor your online reputation . Learn how you can better manage your online reviews and the importance of doing so in our latest blog. Increase Credibility People take word of mouth/reviews very seriously. A potential guest will likely rely heavily on the reviews left by past guests of a hotel. Improve your credibility with future guests when you have more positive reviews. You can even appear to be a better place to stay than your competition -- it's a win-win! Showcase Customer Loyalty Responding to an online review shows that you value your customer feedback and makes people who've shared their feedback feel important. This will improve the loyalty of you...