Skip to main content

Importance of Monitoring Hotel Reviews

Monitoring your reviews is vital to your online reputation. In this day in age, the majority of travelers book their stay online. If your hotel doesn't have a great representation in your reputation, it can deter guests from staying at your establishment. Our reputation management company can help you easily monitor your online reputation. Learn how you can better manage your online reviews and the importance of doing so in our latest blog.

Increase Credibility

People take word of mouth/reviews very seriously. A potential guest will likely rely heavily on the reviews left by past guests of a hotel. Improve your credibility with future guests when you have more positive reviews. You can even appear to be a better place to stay than your competition -- it's a win-win!

Showcase Customer Loyalty

Responding to an online review shows that you value your customer feedback and makes people who've shared their feedback feel important. This will improve the loyalty of your current guests and help showcase you as a business who values feedback for potential guests who are searching for a place to stay.

Better Online Visibility

When it comes to online searches, your online reputation is a factor in weighing where you rank. The more reviews and better reviews your hotel has, the more likely you are to organically show up higher on a search. The more visible your business is, the more likely you are to be a top choice of people searching for accommodations in your area online.

Serve Customers Better

The feedback you get from reviews can help you and your managers see where your hotel excels and where improvement is needed. If you aren't monitoring what's being said about your business online, you may not even know about issues that may be occurring in your hotel.

Make More Money

An increase in the star rating of a business has a direct correlation with the bottom line. You heard that right, the more reviews and better online reputation you have, the better chance you have at making more money! That fact alone should be enough to encourage you to take your online reputation very seriously.

Your potential guests are monitoring your reviews so it's important you are doing so, as well. With BlueJay Reviews, you can easily monitor your online reviews in our dashboard. Check when new reviews are left and easily respond from the same location. It's easy to keep tabs on your online reputation when you use our online reputation management platform! To see exactly how BlueJay Reviews can benefit your business, register for a free demo on our website.

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly...
Post a Comment
Read more

Benefits for Apartment Complexes

Filling up your apartments is the main goal of owning an apartment complex. Potential tenants oftentimes find places to rent online. If your complex isn't showing up on a local Google search, it may be time to take action to take control of your online reputation. Our online reputation management platform makes it easy to gain new reviews and helps you easily manage your existing reviews. Check out a few of the benefits of partnering with BlueJay Reviews for your apartment complex :  Boost online star ratings The more positive reviews your complex has, the better your overall star rating will be. An incremental bump up in your star rating can help your complex appear more often in a local search for apartments for rent. A boost in your star rating is translated to a boost in the bottom line, as well! It's a win-win! Dominate local search Local search is heavily influenced by online reviews. Google is all about giving searchers the best experience possible and presenting busine...
Post a Comment
Read more

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...
1 comment
Read more