Skip to main content

Importance of Monitoring Hotel Reviews

Monitoring your reviews is vital to your online reputation. In this day in age, the majority of travelers book their stay online. If your hotel doesn't have a great representation in your reputation, it can deter guests from staying at your establishment. Our reputation management company can help you easily monitor your online reputation. Learn how you can better manage your online reviews and the importance of doing so in our latest blog.

Increase Credibility

People take word of mouth/reviews very seriously. A potential guest will likely rely heavily on the reviews left by past guests of a hotel. Improve your credibility with future guests when you have more positive reviews. You can even appear to be a better place to stay than your competition -- it's a win-win!

Showcase Customer Loyalty

Responding to an online review shows that you value your customer feedback and makes people who've shared their feedback feel important. This will improve the loyalty of your current guests and help showcase you as a business who values feedback for potential guests who are searching for a place to stay.

Better Online Visibility

When it comes to online searches, your online reputation is a factor in weighing where you rank. The more reviews and better reviews your hotel has, the more likely you are to organically show up higher on a search. The more visible your business is, the more likely you are to be a top choice of people searching for accommodations in your area online.

Serve Customers Better

The feedback you get from reviews can help you and your managers see where your hotel excels and where improvement is needed. If you aren't monitoring what's being said about your business online, you may not even know about issues that may be occurring in your hotel.

Make More Money

An increase in the star rating of a business has a direct correlation with the bottom line. You heard that right, the more reviews and better online reputation you have, the better chance you have at making more money! That fact alone should be enough to encourage you to take your online reputation very seriously.

Your potential guests are monitoring your reviews so it's important you are doing so, as well. With BlueJay Reviews, you can easily monitor your online reviews in our dashboard. Check when new reviews are left and easily respond from the same location. It's easy to keep tabs on your online reputation when you use our online reputation management platform! To see exactly how BlueJay Reviews can benefit your business, register for a free demo on our website.

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service ! Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews . BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out ...

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...