Online reviews can make or break an auto dealer. There are a limited number of factors consumers use when choosing a place to buy a vehicle and online reputation is one of them. If you aren't taking control of your online reputation, you may be missing out on a number of potential buyers and closed sales. BlueJay Reviews offers an easy and effective way to monitor the online reputation of your auto dealership . Learn how we can help make monitoring your online reputation a breeze AND some tips for customer engagement strategies along the way. Customer Engagement Points: Include Reviews as Part of Sale Process As your sales team is working through the sales process with your customer, have them mention leaving a review. This may help reinforce the idea that reviews DO help auto dealership. For the most part, consumers like to be asked about their experience and sometimes simply asking them can make all the difference in conversion rate of reviews. Keep Tabs on What Custo...