BlueJay Reviews

The main goal of every hotel is to provide the best accommodations, amenities, and experience for guests. This goal can set your hotel apart from the competition and keep guests coming to your property. If you're looking for ways to get more guests, taking control of your online reputation is a great place to start! Lucky for you, BlueJay Reviews is here to point out some of the ways our online reputation platform can help you monitor your online reviews . Learn how you can attract more customers and make more money for your hotel.  Create your target customer profile and create a customer journey map. Ask yourself what motivates your customers? What drove them to purchase a product or service from your business? How did they find you? Make the first impression count. If you can, offer real-time support and keep the conversation going once you have your customer’s attention. A customer engagement platform that offers chat support is a popular tool many businesses use. Leave no st...

Reputation is vital for hotels. Guests consider three major factors when selecting a hotel - location, reputation, and amenities. Reputation is one of the easiest of those factors to control to help draw more guests to your property. BlueJay Reviews specializes in reputation management for hotels and we are proud to help many in the hospitality industry improve their online reputation. Check out WHY it's so important for hotels to focus on reputation below: People Trust Peer Experience When a searcher is trying to find a place to stay, they rely heavily on a review from a peer. Online reviews have made it easy to get details about a hotel. The majority of consumers trust an online review just as much as they would trust a personal referral from a friend. If you aren't monitoring your online reviews, you may not know what's being said about your business for all potential guests to read. Guests Want to See if there Were Any Apparent Issues Since potential guests t...