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Showing posts with the label Online Review Management for Hotel

Managing Your Hotel Reviews in 2020

This has been a really interesting year, and even more so for the travel industry. While things have probably been slower for you in the past few months, you may find that you are experiencing an uptick in business which could mean an uptick in reviews for your facility as well. Here at BlueJay Reviews , we know that you want to make sure every guest receives the best possible experience, and a lot of that is learned through the reviews that they leave behind. Here are a few things you can remember as you maintain the reviews of your company , and how our team at BlueJay Reviews can help. Do Everything You Can to Create a Wonderful Experience As everyone has been experiencing a strange shift in habits and plans over the last few months, now more than ever, it will be important to make their stay comfortable. Go out of your way to make sure that your team is ready to be supportive and accommodating, find ways to make the guest’s visit even more meaningful, even if through brochur...

Quick Stats about Hotel Reviews

As a hotel owner or manager, you likely know your online reputation is important. It may be even more important that you give it credit for, though. Online reviews are one of the top factors travelers take into consideration when booking a hotel. If your hotel isn't monitoring your online reputation, how do you know what's being said about your business? BlueJay Reviews helps you take control of your online reputation so you can more easily monitor what reviews are being left about your hotel. Potential guests are serious about the online reputation of hotels in which they are considering to stay. Take a look below for a few quick stats that may surprise you about hotel reviews: Hotel Review Stats: • 97.7% of consumers read reviews of other travelers. • 18% of travelers say reviews drive more loyalty to a certain hotel. • 92% of customers fully trust a travel review of a close family member or friend. • 77.9% heavily weigh the reviews of other travelers' on...