BlueJay Reviews

Marketing is a highly effective way to draw in new patients to your dental clinic. There are some fantastic marketing strategies that can be put into place to attract the right potential patients in order to grow your patient base. Our online reputation management platform knows how vital a good marketing mix can be for dentists. Check out some information on experience marketing and how you can use that to your benefit to continue to grow your clinic! What is Experience Marketing? Experience Marketing reflects a new world of customer experience – one in which customers define how businesses respond to them, and not the other way around. Every customer interaction and touchpoint – from a review left online, to a webchat, to a survey response – becomes an opportunity to start or deepen a relationship, and a way to extract valuable insights from the experience.  Experience Marketing then empowers every employee of your business by breaking down data silos, connecting your entire org...

Your online reputation has a big impact on your business. Google rankings, consumer impressions, and the bottom line of your business are all impacted by online reviews.  BlueJay Reviews can help you take control of your online reputation ! Our platform makes it easy!  Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. At this point, the customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share feedback at this point. Instant Feedback The screen that prompts a review has the customer select to share their positive feedback (if it's a 4 or 5 star rating) or share feedback directly with the company (if it's a 3 or lower star rating). This is a fantastic way for a happy customer to share thei...

Reviews are often one of the first factors a potential customer looks at when researching a product or service. Studies show that 92% of customers consult reviews before making a purchase decision. It's evident that reviews are important for the success of a business. Now's the tricky part...asking for them. This may seem a bit awkward at first, but it's really not as intimidating as it may seem. For the most part, a person who has had a great experience with your business is happy to leave feedback about their experience...they just usually don't get asked to do so. The first step in getting more reviews posted online for your business is to ask for them. Check out some tips on how you can ask your customers for reviews: Have your front line employees remind customers to leave a review. The people your customer interacts with is already building that relationship so it seems natural for the front line employees to ask customers to leave a review. Especially if...

Social proof is becoming more and more prevalent in the online era of business. People are looking for solutions to help them find answers to their questions. That's why Google is such a huge success. The majority of online searches conducted are done through Google. If your business isn't doing anything to impact your social proof, you may be missing out on a large portion of potential sales and revenue for your business. What is Social Proof? Consumers are all about doing a quick online search and finding answers to their questions without doing a big portion of upfront work. This is where social proof comes into play. Social proof is when someone believes something to be true because society has said it is. Reviews and online reputation is the perfect example of this. If the majority of reviews say a business is the best, for the most part, consumers believe that, even if they haven't had an experience with the specific business before. Why is Social Proof Impo...