Skip to main content

Put Experience Marketing to Work for Your Dental Office

Marketing is a highly effective way to draw in new patients to your dental clinic. There are some fantastic marketing strategies that can be put into place to attract the right potential patients in order to grow your patient base. Our online reputation management platform knows how vital a good marketing mix can be for dentists. Check out some information on experience marketing and how you can use that to your benefit to continue to grow your clinic!


What is Experience Marketing?

Experience Marketing reflects a new world of customer experience – one in which customers define how businesses respond to them, and not the other way around. Every customer interaction and touchpoint – from a review left online, to a webchat, to a survey response – becomes an opportunity to start or deepen a relationship, and a way to extract valuable insights from the experience. 


Experience Marketing then empowers every employee of your business by breaking down data silos, connecting your entire organization to customers through centralized insights and customer interactions, and executing experience initiatives with far deeper data-driven insights. 


Experience Marketing benefits businesses by fostering interdepartmental collaboration, built upon data, and enables teams to quickly take action by adapting their offerings and personalizing customer interactions as the customer journey evolves. As we’ve seen in the last year, the ability to quickly adapt and tailor experiences to consumer preferences has become imperative to sustaining growth. 

Combining the right marketing mix with online reputation management can make all the difference in gaining new patients for your clinic. Visit our website to learn in more detail about the ways BlueJay Reviews can help!

Like us on Facebook
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service ! Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews . BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out ...

Staggering Statistics on Business Reputation

The reputation of your business is critical, especially in the online era we live in today. If you're not monitoring your online reviews , how do you know what's being said about your business? Online reviews have an impact on your business on many different levels and BlueJay Reviews has provided some surprising statistics to show how important reviews are to a business. Staggering Statistics on Business Reputation: 92% of consumers now read online reviews.  69% of customers agree a review must be written within 2-3 months to be considered relevant.  A 1-star rating improvement can result in a 5%-9% increase in revenue.  74% of consumers claim a positive review makes a business appear more trustworthy. 40% of consumers form an opinion after reading just 1-3 reviews.  A company’s star rating is shown to be the #1 factor for consumers choosing a business.  84% of people trust online reviews just as much as a personal recommendation from a friend....