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Showing posts with the label Reputation Management for Hospitality

5 Travel Review Sites Your Hotel Needs to be on in 2020

Reviews are an important traffic source for those in hospitality industry. Online reviews have taken over as one of the most important factors a potential guest looks into when making a booking decision. If your hotel doesn't stand out with stellar reviews, you may quickly be overlooked and send your potential guests to your competition. There are many generic and hospitality centered review sites out there and BlueJay Reviews is featuring the top 5 hotel review sites you need to be on in 2020. 1. Expedia (Orbitz, Hotels.com, Travelocity)  The Expedia Group includes sites like Orbitz, Hotels.com, and Travelocity. These sites together represent a large chunk of the travel review ecosystem. To get your business listed on these sites, visit the Expedia Group’s Lodging Partner Services page. 2. TripAdvisor  While TripAdvisor may have been eclipsed by sites like Google and Facebook in recent years, the site is still relevant. TripAdvisor contains 25% of all hotel reviews...

Get More Repeat Guests with Reputation Management

The hospitality industry relies heavily on online reputation when potential guests are searching for places to stay. There are typically a few factors involved when someone is booking a stay. Location, amenities, and reviews usually top the list. Your hotel online reputation is vital to the success of your venture. Before you even have the chance to interact with a potential guest, they are likely making booking decisions based off your customer reviews. If you're not prompting new reviews or monitoring your current ones, you may be missing out on a number of reservations for your hotel. Learn how monitoring your online reputation can help you get more repeat guests. Automatically Prompt Reviews From Guests When a new guest is entered into your ISV or POS system, an automatic review prompt will be sent out. This helps you capture the experience of your guests while they are staying and/or right as they check out. This can help ensure the reviews are accurate and timely. If ...