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Showing posts from January, 2020

Quick Stats about Hotel Reviews

As a hotel owner or manager, you likely know your online reputation is important. It may be even more important that you give it credit for, though. Online reviews are one of the top factors travelers take into consideration when booking a hotel. If your hotel isn't monitoring your online reputation, how do you know what's being said about your business? BlueJay Reviews helps you take control of your online reputation so you can more easily monitor what reviews are being left about your hotel. Potential guests are serious about the online reputation of hotels in which they are considering to stay. Take a look below for a few quick stats that may surprise you about hotel reviews:

Hotel Review Stats:
•97.7% of consumers read reviews of other travelers.
•18% of travelers say reviews drive more loyalty to a certain hotel.
•92% of customers fully trust a travel review of a close family member or friend.
•77.9% heavily weigh the reviews of other travelers' online reviews.
•42% o…

Tips for Veterinarians to Grow Online Reputation

Online reputation has a big impact on almost every business. The veterinarian industry heavily relies upon online reviews. Pets are like family members and consumers want the best for their families. It's important to many pet owners to find the best veterinarian in their area and online reputation can help drive people to your vet office (or away from it). Take control of your online reputation and help make sure your vet office is one that attracts new clients with a good online reputation.

Our online reputation management service helps many veterinarians easily monitor their online reputation. It's an effective and easy to use platform that helps you prompt new reviews, monitor your current reviews, and reply to client feedback. Conveniently monitor the online reputation of your veterinary office with BlueJay Reviews.

Tips to Grow Online Reputation: Complete Reputation Site Profiles There are a ton of review sites online and potential clients gather their information from a…

How to Handle a Negative Review About an Auto Dealership

It's frustrating to get a negative review! You work hard to make your business the best and there are times when not every customer gets the best experience. If someone shares their negative experience in a review, there are some strategic ways to reply. Our online reputation management service is here to help shed some light on best practices for responding to a negative review. Take a look:

Always Reply to the Negative Review Getting a negative review may be disheartening and you may write off the situation, but it's important to reply to the negative review in a calm and professional manner. Potential and current customers may be eagerly awaiting your reply to such a review to see if you're a dealership they want to do business with.

Acknowledge the Issue Offer your understanding of the situation and try to make the upset customer feel like you understand their frustration. This simple statement can help the customer feel more validated in their feelings and may help br…

How to Get Dental Patients to Leave a Review

Reviews are imperative for all businesses but especially for those in the dental industry. There are many options when it comes to dentists and it's important that your facility stands out online to draw in new patients. Help shine a light on your dental facility when you focus on the online reputation of your dentist office. BlueJay Reviews is here to help make it easy with our online dashboard that allows you to automatically send out review prompts, manually review testimonials, and manually or automatically respond to your reviews. Learn more about the strategies to get patients to leave reviews and how our online reputation management service plays a helpful role in the process!

Ask For Reviews The first step in getting more reviews is to ask for them. When a patient is especially happy with your service, encourage them to leave you a review. Let them know it can really help out your dentist office and help you continue to best serve more customers. Most people are willing to…

Ways to Improve Hotel Rank for "Near Me" Searches

Location is a major factor Google uses to present search results. Finding a specific business, like a hotel, near a certain location is important, especially if a potential guest is traveling from out of town and not super familiar with the area. Helping your hotel show up for "near me" Google searches can help your business book more rooms. BlueJay Reviews has put together a few strategies you can put in place to hopefully help your hotel rank higher on these types of searches.

Update Your Google My Business Listing  First things first: make sure that you’ve claimed your Google My Business listing. Once you have your profile claimed, make sure that you update your Google My Business profile with information that will help customers discover your business. Make sure that you have high-definition photos, contact information like email and phone number, and your business hours. The more detailed your profile, the better the signals you send to Google’s algorithm.

Make Sure You…