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Showing posts with the label Improve Veterinary Clinic Experience

Handling Online Reviews for Your Veterinary Practice

Online Reviews can be one of the most powerful tools in your belt as a small business owner. They seem simple, but they really are what can showcase who you are as a company for both the good and the bad. As a veterinary office, it’s important to make sure that future customers know that they can trust their beloved pets with you, and one of the ways that you can build that trust is to showcase the experience of others. Here are a few reasons why the way you handle these online reviews is so important and how BlueJay Reviews can help with this. Make A Plan for Handling Conflict Unfortunately, negative reviews are a given when you are working with online reviews . However, that doesn’t mean that they need to be a bad thing. If you come up with a plan for what you will do when you receive a negative review it can help take away some of the shock factors and then you will know what your next steps are. A few easy things you can do are to take a deep breath and then thank the custo...

Reasons Customers Aren’t Leaving Reviews for Your Veterinary Office

Owning a small business is filled with puzzles, hurdles, and life-lessons. While you have to be able to produce a product or skill for your clients, you also have to handle bookkeeping0, manage employees, and even more so - head up marketing. While some companies have the ability to outsource most of those tasks, some small businesses are going to have to handle these nuances on their own. One of the greatest challenges within the marketing field is if your clients are leaving reviews for your office. You rely on their positive reviews to help earn more customers , so this is a pretty important aspect of your company. Here at BlueJay Reviews , we realize why you need your customer's reviews, which is why we created this company. However, sometimes getting to the root of the issue can help just as much as hiring a company to assist you. Here are a few reasons your customers are not leaving reviews for your veterinary office and how BlueJay Reviews can help! 1. You Haven’t ...

Creative Ways to Get Great Reviews For Your Veterinary Office

Having positive reviews for a small business is crucial when all of your clients use them to judge your performance. The value in a positive review doesn’t change depending on if you have a physical location or an online brand - they are important for all. However, we feel that having positive reviews for a veterinary office is imperative. Depending on the size of your town, you may have several competitors, and your customers will only trust the BEST when it comes to caring for their four-legged, furry friends. Here are a few ways that you can help boost GREAT reviews for a veterinary clinic and how the team at BlueJay Reviews can help. Make it Easy For Your Customers This seems redundant, but if you want reviews, you need to make it easy for your customers to leave them. This means that it’s important to know where your customers are hanging out and make sure they can leave reviews in those spots. Better yet, make it even easier by sending them a prompt and asking for revie...

Ways a Vet Clinic Can Go Above & Beyond to Improve Patient Experience

As a veterinary clinic, it's important that you provide the best experience possible for every patient. Being known as the best can help bring more and more patients through your doors. Our online reputation management platform allows veterinarians and office managers to easily accomplish a stronger online reputation . The more you focus on your online reputation, the better. We understand focusing on online reputation can be a full-time job. That's why we've created the BlueJay Reviews dashboard! Our platform allows veterinary clinics to send out review prompts and easily monitor what's being said online about your clinic. Easily keep tabs on your online reviews to help boost your overall SEO. To more your clinic shows up for a search result, the more money you'll likely make! Providing a positive experience for every patient is vital to ensuring a positive reputation online. Our online reputation management platform is here to help point out some ways you...