Nearly 50% of new businesses fail in the first five years. Customer experience is vital to bringing buyers into your business and retaining their business. Our online reputation management business knows how impactful the Voice of the Consumer is for all businesses. BlueJay Reviews is covering everything you need to know about the Voice of the Customer below: What is the Voice of the Customer? This term is used by businesses to examine customer experience. The experience your customers have can show you a lot about your business. Evaluating your online reviews can give you a direct view into your customer experience. You can better anticipate your customer needs from your business by looking over your online reviews on a regular basis. How to Get the Best Voice of the Customer Information: Send Review Prompts As every customer to leave a review for your business. This can help you get a better view of what your business reputation really is. It can be tempting to only ask...