Reviews are a vital part of your business. It not only impacts the potential for future customers, but it can also have a detrimental impact on your bottom line. As a car dealership, many businesses strive for all positive reviews but that is not always the case. You work hard to provide a great experience for your customers but sometimes the experience just isn't that great on their end. An occasional negative review likely won't impact your overall star rating too much, but if you don't have many reviews to begin with -- it can take a toll. Here at BlueJay Reviews , we're all about helping auto dealerships improve their overall star rating which can help the entire dealership prosper in many ways. Before someone buys something of high value, like a vehicle, they will likely spend a good amount of time researching vehicles and potential dealerships where they can make their purchase. Our reputation management company is sharing some insight into ways you can respond t...