It happens to the best of us - a negative review. Whether this is just a customer who was disappointed with heir visit or someone who is hot under the collar and fuming, there are ways to approach both. Hopefully, with some tact, compassion, a bit of generosity, and a healthy dose of boundaries, you can remedy the situation, clear up miscommunication, and either keep the customer or keep them from spreading their venom to other potential customers. Here at BlueJay Reviews , we make getting you high-quality reviews a priority because we know how important a good review is for a dentist. Your business will rely on the opinions of others, and we want to make sure that you are getting the best results possible. One aspect of our service is to make it easy for you to respond to reviews. Here are some sample reviews you can use for different situations, as well as a breakdown so you can write your own! For The Customer Who is “Always Right” If you’ve been in the business for any len...