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Showing posts with the label Benefits of Online Reviews

The Four R’s of Online Review Management

At BlueJay Reviews, we make your online reviews a priority . We have designed an entire program to help assist you with the management of these reviews, and because of that, we want to make sure you are well aware of what our program can do for you. Here are the four R’s of the BlueJay Reviews system - it’s so easy, but it’s incredibly important for your company. Request This may feel a little awkward at first, but one of the most important things you can do for your company is to request reviews. In fact, you may find this interesting, but 68% of consumers will leave a review if asked. ( BrightLocal ). This is why the very first thing that BlueJay Reviews does for you is giving you an easy format to ASK for these reviews. We make it easy to automatically send personalized texts or emails to every customer and then send them to review sites like Google, Facebook, Yelp, Trip Advisor, Open Table, etc. Review The next step is to review these reviews as they come in. If you ...

Getting Powerful Online Reviews for the Retail Industry

Let’s face it, every business industry is going to benefit from having online reviews . It’s the way this modern age operates as social media and other platforms make up a huge portion of people’s lives. This is no different for the retail industry, but every industry is going to have unique quirks as to why they will benefit from these reviews. At BlueJay Reviews , we help you not only GET these online reviews, but we also help you take the next steps. Here are a few things that stand out to us about online reviews in the retail industry , as well as our process to help your business with them! Why Online Reviews? In light of all of the events happening in 2020, it’s never been a more important time to figure out how to get your business online and make sure that you are controlling the thermostat of that online content. An article on Business Insider made this very valid point: “Consumers’ sudden reliance on online shopping coupled with a decrease in people’s trust in adve...

How Online Reviews Can Boost Hotel Bookings

This season is a change for everyone, but especially for those industries that revolve around travel. If there was ever a time to be vigilant about managing company reviews , this is the season. At BlueJay Reviews, we realize that this may be a slow season for you, so what better way to help ramp it up than to utilize all of those great reviews you have received through our service? Here are a few ways you can use reviews to increase hotel bookings even when the season may have slowed down a bit. They Can Improve Your Quality of Service Improved service can easily help you boost your bookings - and reviews can help with just that. When you receive unfavorable reviews, it can feel like a slap in the face, but you can still take that content and turn it around to make your facility even better. There’s always the possibility that someone’s negative review is reflective of a one-time situation that won’t be reduplicated, but they could also shed some light on a vulnerability in th...

Your Car Dealership Has a Bad Review - What Next?

The internet can be a powerful tool for small and large businesses alike - but it can also feel like a stab to the heart when you get negative feedback. Unfortunately, it’s the nature of the beast, and if you want to get the positive reviews , there is the chance that negative ones will come as well, even if you are an exceptional business owner. Do you want to know the one thing you shouldn’t do with a negative review? Let it sit and never respond. So, before taking the negative review of your car dealership to heart, here are a few things you can do to help strategically respond and make the most of it. 1. Take a Break Firstly, don’t respond while you’re heated. A bad review could be a huge misunderstanding that just needs to be cleared up, and if you respond in anger, you could risk not only turning this customer against you but others who read it as well. Do what you need to do to cool off about the review, get your feelings out, and then come back to it when you are clear-...

Don't Let Online Reputation SCARE Away Customers

Online reviews are one of the first factors a potential customer looks into when researching a product or service like yours. If your online reputation is a bit frightening to read, you're certainly not alone and BlueJay Reviews can help! Our online reputation management service offers proven tools to help your business get more reviews from your current customers and publishes your positive reviews automatically. Learn more of the ways we can help you monitor your business online reputation. Prompt New Reviews BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. At this point, the customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share feedback at this point. Filters Feedback The screen that prompts a rev...