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Getting Powerful Online Reviews for the Retail Industry

Let’s face it, every business industry is going to benefit from having online reviews. It’s the way this modern age operates as social media and other platforms make up a huge portion of people’s lives. This is no different for the retail industry, but every industry is going to have unique quirks as to why they will benefit from these reviews. At BlueJay Reviews, we help you not only GET these online reviews, but we also help you take the next steps. Here are a few things that stand out to us about online reviews in the retail industry, as well as our process to help your business with them!

Why Online Reviews?

In light of all of the events happening in 2020, it’s never been a more important time to figure out how to get your business online and make sure that you are controlling the thermostat of that online content. An article on Business Insider made this very valid point:

“Consumers’ sudden reliance on online shopping coupled with a decrease in people’s trust in advertising (83% don’t trust advertisements) means brands can't afford to not be in control of their reviews and those reviews’ value to marketing.”

  • Here are a few interesting statistics about online reviews in regards to retail spaces to give you a new perspective:
  • 97% of buyers have reported that the customer reviews that they read will influence their purchasing decisions.
  • About 5%-10% of consumers will write reviews, which has been shown to influence around $400 billion of the total e-commerce sales revenue.
  • 94% of consumers refuse to do business with a company because of the negative reviews that have been left.
  • 75% of people online trust a business after they have seen a positive review.
  • Customer reviews can increase conversions by 270%.

How Can BlueJay Reviews Help Your Business?

If you own a retail business, whether online or brick and mortar, online reviews are going to be a powerful next step for your company. Getting those positive reviews can be a make or break difference, and really help propel your business to the next level.

At BlueJay Reviews, we have designed a program that automates your review management, making it simple to respond to reviews quickly. From there, we help you to promote great reviews automatically and turn your existing customers into a referral engine. Here are the steps we use to make online reviews work for you.

  1. Send personalized texts or emails to every single customer automatically.
  2. Send customers to review sites like Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
  3. Make it easy for you to monitor and respond to new reviews from all review sites in ONE dashboard.
  4. Send you a text and email when you have received a new review on any site.
  5. Automatically promote your BEST reviews by posting them across your social media channels and website.

Start Growing with BlueJay Reviews Today!

We’ve already shared how managing reviews can make a huge impact on revenue, but the problem is that you are a busy business owner with a lot of other tasks to manage during your day to day operations. This is why BlueJay is so crucial, we can provide you with the tools that you need so that you can leverage your greater asset of repeat and new customers alike. If you’re ready to get started, our team is waiting! You can watch a demo on our website, or even sign up for a FREE trial! We would love to walk you through the program and show you how easy it really is.
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