Skip to main content

Getting Powerful Online Reviews for the Retail Industry

Let’s face it, every business industry is going to benefit from having online reviews. It’s the way this modern age operates as social media and other platforms make up a huge portion of people’s lives. This is no different for the retail industry, but every industry is going to have unique quirks as to why they will benefit from these reviews. At BlueJay Reviews, we help you not only GET these online reviews, but we also help you take the next steps. Here are a few things that stand out to us about online reviews in the retail industry, as well as our process to help your business with them!


Why Online Reviews?

In light of all of the events happening in 2020, it’s never been a more important time to figure out how to get your business online and make sure that you are controlling the thermostat of that online content. An article on Business Insider made this very valid point:

“Consumers’ sudden reliance on online shopping coupled with a decrease in people’s trust in advertising (83% don’t trust advertisements) means brands can't afford to not be in control of their reviews and those reviews’ value to marketing.”

  • Here are a few interesting statistics about online reviews in regards to retail spaces to give you a new perspective:
  • 97% of buyers have reported that the customer reviews that they read will influence their purchasing decisions.
  • About 5%-10% of consumers will write reviews, which has been shown to influence around $400 billion of the total e-commerce sales revenue.
  • 94% of consumers refuse to do business with a company because of the negative reviews that have been left.
  • 75% of people online trust a business after they have seen a positive review.
  • Customer reviews can increase conversions by 270%.


How Can BlueJay Reviews Help Your Business?

If you own a retail business, whether online or brick and mortar, online reviews are going to be a powerful next step for your company. Getting those positive reviews can be a make or break difference, and really help propel your business to the next level.

At BlueJay Reviews, we have designed a program that automates your review management, making it simple to respond to reviews quickly. From there, we help you to promote great reviews automatically and turn your existing customers into a referral engine. Here are the steps we use to make online reviews work for you.

  1. Send personalized texts or emails to every single customer automatically.
  2. Send customers to review sites like Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
  3. Make it easy for you to monitor and respond to new reviews from all review sites in ONE dashboard.
  4. Send you a text and email when you have received a new review on any site.
  5. Automatically promote your BEST reviews by posting them across your social media channels and website.


Start Growing with BlueJay Reviews Today!

We’ve already shared how managing reviews can make a huge impact on revenue, but the problem is that you are a busy business owner with a lot of other tasks to manage during your day to day operations. This is why BlueJay is so crucial, we can provide you with the tools that you need so that you can leverage your greater asset of repeat and new customers alike. If you’re ready to get started, our team is waiting! You can watch a demo on our website, or even sign up for a FREE trial! We would love to walk you through the program and show you how easy it really is.

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the best chance

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a

Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly