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Showing posts with the label Dentist Patient Experience

Win Patient Interaction For Your Dental Clinic with BlueJay Reviews

Interacting with your current and future patients in the right ways can make all the difference for your dentist facility. We're here to showcase how our online reputation management platform can easily take you through the right customer touch points! Check it out: : Collect Reviews Our platform sends automated texts or emails to your patients after a visit. This message includes a prompt for a review. Once the patient leaves their feedback, it's either automatically published across a platform of your choice (if it's positive) or it's sent directly to your inbox (if it's negative). This gives you the chance to intercept a negative review before it gets published for the public to view. This also gives you the chance to significantly grow your review database. Get Found Online Online reputation has a direct impact on search engine rankings. That means the higher and stronger your online reviews, the better chance you have at showing up higher than your c...

Tips to Improve Patient Experience at the Dentist

Going to the dentist has a bad stigma, but it really shouldn't.  Your dental practice works hard to provide the best care for your patients and our reputation management company wants to help you break that negative thought associated with going to the dentist. Check out some easy ways you and your staff can improve the experience for your patients! Ensure All Staff is Helpful and Friendly Every team member a patient comes into contact with has an impact on their overall experience. Ensure your staff is friendly and acknowledges every patient they are in close proximity to. Your intake desk can often have conversations about billing and insurance -- which aren't the most fun topics. Make sure your front desk staff are professional and know how to convey messages in a positive and friendly way. Encourage a Comfortable Environment The dentist can be a stressful place for many patients, especially if they don't know what to expect. Think about each space your patien...