Skip to main content

The Four R’s of Online Review Management

At BlueJay Reviews, we make your online reviews a priority. We have designed an entire program to help assist you with the management of these reviews, and because of that, we want to make sure you are well aware of what our program can do for you. Here are the four R’s of the BlueJay Reviews system - it’s so easy, but it’s incredibly important for your company.


Request

This may feel a little awkward at first, but one of the most important things you can do for your company is to request reviews. In fact, you may find this interesting, but 68% of consumers will leave a review if asked. (BrightLocal). This is why the very first thing that BlueJay Reviews does for you is giving you an easy format to ASK for these reviews. We make it easy to automatically send personalized texts or emails to every customer and then send them to review sites like Google, Facebook, Yelp, Trip Advisor, Open Table, etc.

Review

The next step is to review these reviews as they come in. If you only knew how many reviews could be out there about your business without you having any idea that they have come in, you would probably jump at the opportunity to keep them all in one place. We have one dashboard where all of your review sites are connected and you can set it up to receive a text and email alerts whenever your company receives a new review. It’s important to know when these reviews come in because 100% of the time they will require your attention.

Respond

This is the golden egg of online reviews. You will need to respond to every single one - but it doesn’t have to be time-consuming or lengthy when you have the right program. Positive reviews need your affirmation and appreciation. Negative reviews need your attention. The way you respond to a negative review will actually affect your future business significantly, as your other customers, both present and future will be seeing how you react. Take time to really respond to these reviews and make them heartfelt; this is where you build a relationship with your customers.

Repost

Finally, the fun part - reposting your positive and raving reviews! Did you know that promoting your best reviews by having them automatically posted across your social media pages and website ultimately can help in increasing your SEO rankings? Not only that, but they will help encourage others to leave reviews as well as reassure future customers that you are who you say you are.

Online Reviews Matter!

If you own a business, you know how important word of mouth is - and word of mouth is now happening through the keys of a keyboard. Every time someone leaves a review of your business, they are essentially spreading you by way of “word of mouth”, in this modern technological era, anyway. You can’t afford to miss out on this essential piece of marketing for your business, and BlueJay Reviews is here to help. Visit our website to watch a demo of our program, or even sign up for a free trial. We know you will be impressed with the way it can help your business, and we want the opportunity to show you.

Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...
1 comment
Read more

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country.  Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment.  Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to:  Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load.  Go paperless. Everything from e-receipts to scheduling appointments and even di...
Post a Comment
Read more

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...
Post a Comment
Read more