In-House Changes to Improve Online Reputation for Dentists

Dentistry is an area of business with high competition. There are many practicing dentists to choose from. Since bi-annual appointments are recommended, consumers aren't worried about driving to find a dentist that meets their families' needs. That means any dentist within driving distance could take your patients and potential patients away. With that kind of competition, it's vital that online reputation be of high importance to dentist facilities.

If you are a dentist or manage a dentist office, you may be wondering what you can do internally to improve your online reputation. Our online reputation management company has a few ideas of ways you can help improve the number of online reviews and your overall star rating.

Ask Patients for Reviews

As a patient is checking out from their visit, simply ask them to share their feedback. It may feel a little awkward at first, but the majority of happy consumers don't mind being asked for a review. Make this part of the patient check out experience and it will become second nature.

Make Leaving a Review Easy

It's one thing to ask a patient to leave you a review, but it's more effective to take it one step further and send a review prompt. Within this prompt, it's best to include a link to your review sites. This can really amplify the review response rate your dental office receives.

Offer an Incentive

If you really want to amp up the number of reviews for your dental clinic, offer an incentive for anyone who leaves a review. An idea for a dentist would be to entered into a drawing for an electric toothbrush or to receive a dental-related goody bag for leaving a review.

Take Reviews to Heart

Analyse your online reviews, especially the ones that are below 4 stars. This is really where you can dive into ways to improve your patient experience. Take this feedback to heart and strive to make improvement to your practice based on the reviews you receive.

Use a Reputation Management Platform

A reputation management platform can help make monitoring your online reputation a breeze. It can be quite the undertaking to monitor every review platform your dentist may be on. Easily monitor your online reputation with BlueJay Reviews!

How BlueJay Reviews Can Help:

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

Send personalized texts or emails to every customer automatically.
Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
Increase your overall customer ratings.
Receive text and email alerts whenever your company receives a new review on any site.
Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

BlueJay Reviews can help you better monitor the online reputation of your dental facility. Visit our website to see our reputation management platform in action with a free demo or free trial. We look forward to showcasing how our product can help you better monitor your online reputation!

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Staggering Statistics on Business Reputation

The reputation of your business is critical, especially in the online era we live in today. If you're not monitoring your online reviews , how do you know what's being said about your business? Online reviews have an impact on your business on many different levels and BlueJay Reviews has provided some surprising statistics to show how important reviews are to a business. Staggering Statistics on Business Reputation: 92% of consumers now read online reviews. 69% of customers agree a review must be written within 2-3 months to be considered relevant. A 1-star rating improvement can result in a 5%-9% increase in revenue. 74% of consumers claim a positive review makes a business appear more trustworthy. 40% of consumers form an opinion after reading just 1-3 reviews. A company’s star rating is shown to be the #1 factor for consumers choosing a business. 84% of people trust online reviews just as much as a personal recommendation from a friend....

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth. Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line. Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country. Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment. Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to: Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load. Go paperless. Everything from e-receipts to scheduling appointments and even di...

BlueJay Reviews

Search This Blog