In-House Changes to Improve Online Reputation for Dentists

Dentistry is an area of business with high competition. There are many practicing dentists to choose from. Since bi-annual appointments are recommended, consumers aren't worried about driving to find a dentist that meets their families' needs. That means any dentist within driving distance could take your patients and potential patients away. With that kind of competition, it's vital that online reputation be of high importance to dentist facilities.

If you are a dentist or manage a dentist office, you may be wondering what you can do internally to improve your online reputation. Our online reputation management company has a few ideas of ways you can help improve the number of online reviews and your overall star rating.

Ask Patients for Reviews

As a patient is checking out from their visit, simply ask them to share their feedback. It may feel a little awkward at first, but the majority of happy consumers don't mind being asked for a review. Make this part of the patient check out experience and it will become second nature.

Make Leaving a Review Easy

It's one thing to ask a patient to leave you a review, but it's more effective to take it one step further and send a review prompt. Within this prompt, it's best to include a link to your review sites. This can really amplify the review response rate your dental office receives.

Offer an Incentive

If you really want to amp up the number of reviews for your dental clinic, offer an incentive for anyone who leaves a review. An idea for a dentist would be to entered into a drawing for an electric toothbrush or to receive a dental-related goody bag for leaving a review.

Take Reviews to Heart

Analyse your online reviews, especially the ones that are below 4 stars. This is really where you can dive into ways to improve your patient experience. Take this feedback to heart and strive to make improvement to your practice based on the reviews you receive.

Use a Reputation Management Platform

A reputation management platform can help make monitoring your online reputation a breeze. It can be quite the undertaking to monitor every review platform your dentist may be on. Easily monitor your online reputation with BlueJay Reviews!

How BlueJay Reviews Can Help:

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

Send personalized texts or emails to every customer automatically.
Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
Increase your overall customer ratings.
Receive text and email alerts whenever your company receives a new review on any site.
Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

BlueJay Reviews can help you better monitor the online reputation of your dental facility. Visit our website to see our reputation management platform in action with a free demo or free trial. We look forward to showcasing how our product can help you better monitor your online reputation!

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