In-House Changes to Improve Online Reputation for Dentists

Dentistry is an area of business with high competition. There are many practicing dentists to choose from. Since bi-annual appointments are recommended, consumers aren't worried about driving to find a dentist that meets their families' needs. That means any dentist within driving distance could take your patients and potential patients away. With that kind of competition, it's vital that online reputation be of high importance to dentist facilities.

If you are a dentist or manage a dentist office, you may be wondering what you can do internally to improve your online reputation. Our online reputation management company has a few ideas of ways you can help improve the number of online reviews and your overall star rating.

Ask Patients for Reviews

As a patient is checking out from their visit, simply ask them to share their feedback. It may feel a little awkward at first, but the majority of happy consumers don't mind being asked for a review. Make this part of the patient check out experience and it will become second nature.

Make Leaving a Review Easy

It's one thing to ask a patient to leave you a review, but it's more effective to take it one step further and send a review prompt. Within this prompt, it's best to include a link to your review sites. This can really amplify the review response rate your dental office receives.

Offer an Incentive

If you really want to amp up the number of reviews for your dental clinic, offer an incentive for anyone who leaves a review. An idea for a dentist would be to entered into a drawing for an electric toothbrush or to receive a dental-related goody bag for leaving a review.

Take Reviews to Heart

Analyse your online reviews, especially the ones that are below 4 stars. This is really where you can dive into ways to improve your patient experience. Take this feedback to heart and strive to make improvement to your practice based on the reviews you receive.

Use a Reputation Management Platform

A reputation management platform can help make monitoring your online reputation a breeze. It can be quite the undertaking to monitor every review platform your dentist may be on. Easily monitor your online reputation with BlueJay Reviews!

How BlueJay Reviews Can Help:

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

Send personalized texts or emails to every customer automatically.
Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
Increase your overall customer ratings.
Receive text and email alerts whenever your company receives a new review on any site.
Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

BlueJay Reviews can help you better monitor the online reputation of your dental facility. Visit our website to see our reputation management platform in action with a free demo or free trial. We look forward to showcasing how our product can help you better monitor your online reputation!

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Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth. Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line. Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the best chance

Apartment Complex Case Study: Longview Meadow

Don't miss a recent case study in which our reputation monitoring platform has helped one of our apartment complex clients. Are you ready to take control of your apartment's online reputation ? BlueJay Reviews is here to make it easy and convenient! Check out this awesome case study from Longview Meadow Apartments! Longview Meadow apartment complex in Concord, NC has seen a significant overall star rating increase on Google within a brief period of consistently sending out automatic review requests to their tenants. Longview has realized a jump in their star rating of 0.5 star within only 6 months, going from a 2.3 star rating in January of 2020 to a 2.8 star rating in July of 2020. At this trajectory, with continued review request automation, Longview Meadow is projected to obtain an average star rating over 4 stars within 18 months or less. Since starting their business Longview Meadow had only managed to obtain 21 Google reviews over the lifetime of their Google listing.

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