Skip to main content

TAKE CONTROL of your Online Reputation

Your online reputation has a big impact on your business. Google rankings, consumer impressions, and the bottom line of your business are all impacted by online reviews.  BlueJay Reviews can help you take control of your online reputation! Our platform makes it easy! 

Automated Review Prompts

BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. At this point, the customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share feedback at this point.


Instant Feedback

The screen that prompts a review has the customer select to share their positive feedback (if it's a 4 or 5 star rating) or share feedback directly with the company (if it's a 3 or lower star rating). This is a fantastic way for a happy customer to share their experience and the review then automatically publishes to your review site and/or other social media platforms. It can also help keep some of the public negative reviews at bay because the upset customer has already vented via the review prompt you sent and at this point, you can contact the unhappy customer directly to try to rectify the situation. It also helps to keep these negative reviews out of the public's eye -- it's a win-win!


Respond to Reviews with Ease

Once you receive a review from a customer you've prompted to leave feedback, you can easily view the review and respond to the review from the online dashboard. This allows you the chance to interact with your customers again and help solidify their purchase and/or service they received. It's also another opportunity for a touchpoint with the customer which reinforces brand awareness and enhances the experience.


Make More Money

The more review prompts that are sent, the more reviews your business will receive. The way our system is set up to help your business directly intercept negative reviews to take further action also helps to keep those 1-3 star reviews private. It's a great way to improve your overall star rating which can have a positive impact on your bottom line!

What are you waiting for? Now's the perfect time to take control of your online reputation. Learn how our platform can easily integrate with your business and take you to the next level. Stay fully informed of what online reviews are being left about your business AND easily gain more reviews with BlueJay Reviews. It's a win-win-WIN!


Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country.  Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment.  Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to:  Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load.  Go paperless. Everything from e-receipts to scheduling appointments and even di...

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...