Skip to main content

TAKE CONTROL of your Online Reputation

Your online reputation has a big impact on your business. Google rankings, consumer impressions, and the bottom line of your business are all impacted by online reviews.  BlueJay Reviews can help you take control of your online reputation! Our platform makes it easy! 

Automated Review Prompts

BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. At this point, the customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share feedback at this point.


Instant Feedback

The screen that prompts a review has the customer select to share their positive feedback (if it's a 4 or 5 star rating) or share feedback directly with the company (if it's a 3 or lower star rating). This is a fantastic way for a happy customer to share their experience and the review then automatically publishes to your review site and/or other social media platforms. It can also help keep some of the public negative reviews at bay because the upset customer has already vented via the review prompt you sent and at this point, you can contact the unhappy customer directly to try to rectify the situation. It also helps to keep these negative reviews out of the public's eye -- it's a win-win!


Respond to Reviews with Ease

Once you receive a review from a customer you've prompted to leave feedback, you can easily view the review and respond to the review from the online dashboard. This allows you the chance to interact with your customers again and help solidify their purchase and/or service they received. It's also another opportunity for a touchpoint with the customer which reinforces brand awareness and enhances the experience.


Make More Money

The more review prompts that are sent, the more reviews your business will receive. The way our system is set up to help your business directly intercept negative reviews to take further action also helps to keep those 1-3 star reviews private. It's a great way to improve your overall star rating which can have a positive impact on your bottom line!

What are you waiting for? Now's the perfect time to take control of your online reputation. Learn how our platform can easily integrate with your business and take you to the next level. Stay fully informed of what online reviews are being left about your business AND easily gain more reviews with BlueJay Reviews. It's a win-win-WIN!


Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

Rev Up Auto Dealership Online Reviews

Reviews are vital to success for any business category but even more so with auto dealerships. There are a ton of options when it comes to consumers shopping around for vehicles. Among those options, there are a few factors that the majority of car buyers take into consideration when making a final purchase decision - vehicle option and dealership reputation. Car dealers have a stigma for taking advantage of buyers and that simply isn't true in many cases. Combat that thinking when your dealership shines via online reviews. The way to get more and better online reviews is to ask for them. Asking each buyer to take the time to go online and leave their feedback can take time and commitment from your front line employees. An easier way to handle the situation is to automatically send out review prompts to your new customers. Here at BlueJay Reviews , we provide an easy-to-use platform that allows your business to generate new reviews on a regular basis by automatically sending o...

Staggering Statistics on Business Reputation

The reputation of your business is critical, especially in the online era we live in today. If you're not monitoring your online reviews , how do you know what's being said about your business? Online reviews have an impact on your business on many different levels and BlueJay Reviews has provided some surprising statistics to show how important reviews are to a business. Staggering Statistics on Business Reputation: 92% of consumers now read online reviews.  69% of customers agree a review must be written within 2-3 months to be considered relevant.  A 1-star rating improvement can result in a 5%-9% increase in revenue.  74% of consumers claim a positive review makes a business appear more trustworthy. 40% of consumers form an opinion after reading just 1-3 reviews.  A company’s star rating is shown to be the #1 factor for consumers choosing a business.  84% of people trust online reviews just as much as a personal recommendation from a friend....