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Attract More Hotel Guests With Online Reputation Management

The hospitality industry relies heavily on its online reputation to convince potential guests to choose one hotel over another. If you would like to attract more hotel guests to stay with you, our online reputation management company can help to make that happen.


Typically, when a person is searching for a hotel, location, amenities available, and positive customer reviews will be the deciding factors they look at first. If you are not prompting new reviews from current customers, you could be missing out on a large number of the reservations you should be attracting.

Here's a look at how BlueJay Reviews can help you put your best and most recent reviews in front of the people that need to see them. This positive attention will get lots of eyes on you and what you have to offer.


Automatically Request Reviews From Guests
When a new hotel guest is entered into your ISV or POS system, an automatic review prompt will be sent out from your BlueJay Reviews account. This helps you capture a guest's experience while it is still fresh in their minds. This can help to ensure the reviews are accurate and timely.

When you verbally ask someone to leave a review when they check in our check out, they will have to go through some personal effort to find a place to leave that review. The reminder sent from our automatic prompt gives them the ability to leave a review immediately from their mobile device on the review platform of their choosing.

Easily View & Reply to Online Reviews 
Once an online review for your hotel is left, you will get a notification about it. This keeps you aware of any new reviews and allows you the chance to easily reply to those reviews in a timely manner.

You won't need to spend time visiting each review platform and trying to leave a response there. With BlueJay Reviews, you can both monitor and respond to all new reviews from our easy-to-use dashboard. You can even have notifications texted or emailed directly to you every time a new review is left on any site.

Enhance Customer Experience
Getting timely feedback about your guests' experiences gives you the opportunity to learn how to improve on what you are already doing well plus discover areas that you should give more attention to and work to do better.

If an issue is discovered through a customer review, you can act quickly to rectify the situation. Since you have already prompted the review to be left soon after the initial experience, you may have a better opportunity to right the wrong and salvage that customer's experience, leaving them with a much better opinion of your hotel going forward. Future guests will be watching to see how you react to these situations. Take this chance to show them you truly care.

You will also be aware of the positive reviews being left, giving you the chance to go that extra mile with a simple "thank you for staying with us" reply. The most impressive reviews can then be promoted automatically through our online hotel reputation management company by having them automatically posted across your social media pages and on your website.


Now that you understand a little more about how important online reviews can be for attracting both new and past customers, let BlueJay Reviews help you get the ball rolling. Our service makes it easy to prompt new reviews, view that feedback, and respond in a timely manner. When you do this regularly, it is bound to attract the attention of future hotel guests. Visit our website today to request a free demonstration from BlueJay Reviews and get started with a free trial. 



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