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The BlueJay Review Process for Hotels

As travel is picking back up, it is more important than ever to make sure that you have a handle on your online reviews. Customers will be relying on online reviews more than ever to make sure that their experience will be safe, comfortable, and easy. At BlueJay Reviews, we can help your hotel get the good reviews that you need, and then we provide you with the tools to then respond to those reviews accordingly. Online reviews will play a huge role in your business, and we want to help!

Why Are Online Reviews Important for Your Hotel?

Before we explain our process, here are a few reasons online reviews are so important for the hotel industry:

  • 85% agree that a thoughtful response to a review will improve their impression of the hotel
  • 96% consider reviews important when researching a hotel
  • 88% of travelers filter out hotels with an average star rating below three
  • Four out of five believe a hotel that responds to reviews cares more about its customers

The BlueJay Reviews Process

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

1. Request Reviews
The first step to getting those desired online reviews is that we make it easy to send personalized text or emails to every customer automatically. In this text, you will also be able to drive them to the sites where you want the reviews, whether that is Facebook, Yelp, Trip Advisor, etc.

2. Know What’s Happening
If you don’t know what reviews are out there about your hotel, how will you know who to respond to? Or what message is being broadcasted about you? This is why having the ability to get noticed about every single review is so important. Our program will send you a text and email alert whenever you receive a new review on ANY site.

3. Monitor & Respond
This is a really important part of the process, as so many people rely on the way you respond to help make their decisions. We make it so easy for you to monitor and respond to new reviews from all of the review sites in one easy to use dashboard. As the statistics above show, responding to reviews is crucial in this day and age, and it shows the personal care and attention that people are seeking in this digital age.

4. Promote!
This is one of the best parts of having a collection of amazing reviews from your customers - you get to promote them! We make it easy to automatically post your amazing reviews across your social media pages and website, which can ultimately help increase your SEO rankings.

Ready to Get Started?

Visit our website to get access to a demo video of our program, or sign up for a free trial. We think that you’ll love the easy and compatibility of our program, and we look forward to showing you how it can improve reviews for the hotel industry. Ready to make a change? We’re ready to help!
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