Skip to main content

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country. 

Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment. 


Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to: 

  • Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load. 
  • Go paperless. Everything from e-receipts to scheduling appointments and even digital patient forms can now be done online. 
  • Streamline patient registration and check-in with virtual waiting rooms. For example, many practices require patients to wait outside to respect social distancing guidelines. They can use text and will send patients texts when they can come into the office for their appointment.

Dental practices are also embracing teledentistry to remotely provide dental care when possible. Not only does this mitigate the risk of transmission, but it also allows dentists to tend to more patients. 


The COVID-induced economic slowdown has changed the business landscape forever. Relationships and customer engagement has more to do with the survival of a business than ever. Businesses that aren’t working to keep customers happy and coming back are at risk of failing. 

This is why it’s critical for businesses in the post-COVID landscape to put more resources into relationship building by meeting customers where they are and becoming digital-first, no matter what industry they are in. Businesses in any industry can do this by leveraging technology to keep in constant contact with customers and ensure that the customer experience is stellar from the moment they first visit your website to when they purchase one of your goods or services. If you make a great impression, customers will keep coming back regardless of the economic situation.


If you're ready to draw more patients into your dental clinic, our online reputation management platform is here for you! We can help you take control of your online reputation and help your clinic show up higher in a google search with more positive reviews about your facility. Check out our free demo to see how it works for yourself!

Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

See How BlueJay Reviews Can Boost Your Business's Online Reputation

A vital key to the success of any business in this day and age is managing online reviews for your company . The majority of possible customers will base their final choice using the online reviews they read. You can easily monitor your online reputation with help from BlueJay Reviews . Our reputation management service not only helps you to monitor those online reviews but also generate and manage their exposure. It's very important to stay aware of what is being said about your business online. This allows you to react to comments in a timely manner. Here is a breakdown of what BlueJay reviews can do for you.  How Does BlueJay Reviews Work? BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine. From our dashboard, you can:  Send personalized texts or emails to every customer automatically. Automatically send customers to review sites s

Automation Makes Responding to Your Automotive Dealership's Reviews a Breeze!

You can easily make your life easier and your business more profitable! Sounds too good to be true, but it's not! Our online reputation management service allows you the option to easily and automatically manage your auto dealership's online reputation .  Your online reviews are vital to drawing more visitors in. Prompting new reviews from current customers can help you create a better customer experience, keep them coming back to your dealership, and draw the interest of new customers. There are so many options in the auto sales world. Here is how you can help your dealership stand out with BlueJay Reviews ! Send out auto review prompts. When a new customer is entered into your system, BlueJay Reviews sends out an automated prompt for the customer to leave a review. This text or email message will contain a direct link for the customer to easily and quickly leave feedback on the review site of their choice. Monitor 250+ review sites on one dashboard. There are a ton

Online Reviews Can Boost Your Auto Dealership Sales

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor for potential buyers.  The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Here are some of the ways that BlueJay Reviews can help to improve sales at your auto dealership with our reputation management service ! Showcase Happy Customers People like to see the experience of others who have worked with your car dealership in the past. Customer experience is a big selling point.  Encourage your happy customers to leave reviews. You can seamlessly prompt a review from your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews .  BlueJay Reviews currently integrates with many DMS systems. An automated review request via