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5 Easy Steps for Managing Your Veterinary Clinic's Reputation

The reputation of your veterinary clinic is extremely important for both attracting new customers and keeping the ones you already have. Today, 92% of consumers consult online reviews before making a purchase or trying new services. Therefore, the better the online reviews for your veterinary clinic, the more customers you can expect.


BlueJay Reviews is here to help you easily generate, monitor, and manage online reviews for your business. Here are 5 simple steps that allow you to manage your vet clinic's reputation.

Step #1 - Collect Authentic Reviews 
Most people can spot a fake review from a mile away and know immediately that the feedback is untrustworthy. Review sites that cannot be controlled by the business being reviewed are where people will look for unbiased information.

How do you encourage recent clients to leave a review for your veterinary clinic? Just ask! It's really that easy. Our online review management company allows you to send review requests to customers via text or email by sending them links to trusted review sites while their most recent experience is fresh in their minds. 

Step #2 - Monitor Your Reviews
Once those reviews begin rolling in, you need to keep an eye on them so you are always aware of what people are saying about your business. There are lots of different review sites to look through online, making it difficult to keep track of all of them.

That is, unless you have the help of BlueJay Reviews! Our system will send you a text message or email alert whenever your company receives a new review on any site. Instead of spending lots of time searching the internet for reviews about your vet clinic, we will save you time by finding them for you.


Step #3 - Respond to Your Reviews
Responding to online customer reviews is a wonderful personal touch that makes your company even more appealing. It both builds customer loyalty and allows you to deal with customer problems before they have the chance to turn into larger issues. You will be able to respond to new reviews from all review sites from our very easy-to-use dashboard.

Step #4 - Promote Your Reviews
When you come across great reviews from happy clients, those need to be shared for as many people as possible to see. After all, nobody can sell your business quite like a happy customer!

BlueJay reviews can arrange to automatically post incredible reviews across your social media pages for excellent exposure and also on your website, which in turn will increase your site's SEO rankings. Sharing online reviews on your pages makes it easier for people researching your services to find them. 

Step #5 - Use Customer Reviews to Improve
Last, but certainly not least, use your customer's feedback to improve the way you do business. Pay close attention to what people are saying and use that information to improve in areas they may be unhappy with and promote and increase the services they truly enjoy. You can also learn new ways to make your veterinary clinic better by reading the reviews of competitors to see what types of things they are doing that your clientele is looking for. 


Let BlueJay Reviews Help You
Incorporating the steps listed above is an excellent way to manage your veterinary business's reputation through the online reviews it receives. BlueJay Reviews can make the entire process easy for you.

Visit our website to learn more, request a free demonstration, and start a free trial when you are ready to discover how helpful our services are for increasing your online reputation. You'll start getting more reviews and the ability to put the best ones in front of more future clients.



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