Dentists heavily reply on online reputation to draw in new patients to their clinics. Once someone has a dentist, they tend to stick with them so attracting new patients can be tricky. An effective way to do that is to focus on online reviews. Our online reputation management platform is here to make managing your online reviews a breeze! Learn how you can increase your response rate for the online review prompts you send to your existing patient base: 1. Let Customers Know a Review Prompt is Coming When a patient is checking out and scheduling their next appointment, this is a great time to let them know a review email or text prompt will be coming their way. Having a heads up will help them realize it's not just a spam message and an intentional message. You can also ask them to take the time to complete the survey they will receive to make our patient experiences better. Another natural opportunity to mention the review prompt is when a patient is complimenting the service the