Skip to main content

Unique Ways BlueJay Reviews Can Benefit the Hospitality Industry

The hospitality industry is heavily reliant on reviews to help promote the business. The majority of customers seeking a place to stay will weigh three factors when making a booking decision. Location, amenities, and customer experience are three top factors that go into a decision made by potential hotel guests. Do your online reviews showcase the experience your guests will have? Start impacting the book rate for your hotel with our reputation management company.


Get Reviews While It's Fresh

Gathering customer feedback while they are staying or shortly after they check out can help increase the rate of reviews left. A guest is more likely to actually leave feedback while they are experiencing the hotel versus after they've left and have moved on in their daily life.

Immediately Rectify a Negative Experience

If your guests have a prompt to leave feedback during their stay, you can react in real-time to a negative experience a guest may experience. This gives you the chance to reach out and make things right with the guest to hopefully turn their bad experience around for the better!

Boost Marketing Experience

You can set the dashboard to automatically publish the reviews of your choice to any site you manage. A website, blog, social media page are great places to promote your online reviews to help reiterate the great experience your guests will have. Also, gain more exposure by having a positive star-rating on the online review sites, which goes hand in hand with boosting your SEO and booking more rooms.

Use Guest Feedback for Internal Processes

Improve your guest experience by considering the various feedback you receive. With the easy to use dashboard, you can review and sort reviews by star rating. This can help you easier evaluate your shortcomings as a hotel and help guide your processes to improve in the future.

Easily Respond to Customer Feedback

The BlueJay Reviews dashboard allows you the opportunity to respond to your guests as they leave a review. This is a powerful way to connect with your current guests and boost your image as a hotel, as well.

Our reputation management company offers effective ways to help boost your overall star rating which will in turn hopefully impact the number of bookings your hotel receives and increase the bottom line! To see a demo of the dashboard, visit our website and request a demo or free trial of BlueJay Reviews.


www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly
Post a Comment
Read more

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the best chance
1 comment
Read more

Apartment Complex Case Study: Longview Meadow

Don't miss a recent case study in which our reputation monitoring platform has helped one of our apartment complex clients. Are you ready to take control of your apartment's online reputation ? BlueJay Reviews is here to make it easy and convenient! Check out this awesome case study from Longview Meadow Apartments! Longview Meadow apartment complex in Concord, NC has seen a significant overall star rating increase on Google within a brief period of consistently sending out automatic review requests to their tenants. Longview has realized a jump in their star rating of 0.5 star within only 6 months, going from a 2.3 star rating in January of 2020 to a 2.8 star rating in July of 2020. At this trajectory, with continued review request automation, Longview Meadow is projected to obtain an average star rating over 4 stars within 18 months or less.  Since starting their business Longview Meadow had only managed to obtain 21 Google reviews over the lifetime of their Google listing.
Post a Comment
Read more