Skip to main content

Unique Ways BlueJay Reviews Can Benefit the Hospitality Industry

The hospitality industry is heavily reliant on reviews to help promote the business. The majority of customers seeking a place to stay will weigh three factors when making a booking decision. Location, amenities, and customer experience are three top factors that go into a decision made by potential hotel guests. Do your online reviews showcase the experience your guests will have? Start impacting the book rate for your hotel with our reputation management company.


Get Reviews While It's Fresh

Gathering customer feedback while they are staying or shortly after they check out can help increase the rate of reviews left. A guest is more likely to actually leave feedback while they are experiencing the hotel versus after they've left and have moved on in their daily life.

Immediately Rectify a Negative Experience

If your guests have a prompt to leave feedback during their stay, you can react in real-time to a negative experience a guest may experience. This gives you the chance to reach out and make things right with the guest to hopefully turn their bad experience around for the better!

Boost Marketing Experience

You can set the dashboard to automatically publish the reviews of your choice to any site you manage. A website, blog, social media page are great places to promote your online reviews to help reiterate the great experience your guests will have. Also, gain more exposure by having a positive star-rating on the online review sites, which goes hand in hand with boosting your SEO and booking more rooms.

Use Guest Feedback for Internal Processes

Improve your guest experience by considering the various feedback you receive. With the easy to use dashboard, you can review and sort reviews by star rating. This can help you easier evaluate your shortcomings as a hotel and help guide your processes to improve in the future.

Easily Respond to Customer Feedback

The BlueJay Reviews dashboard allows you the opportunity to respond to your guests as they leave a review. This is a powerful way to connect with your current guests and boost your image as a hotel, as well.

Our reputation management company offers effective ways to help boost your overall star rating which will in turn hopefully impact the number of bookings your hotel receives and increase the bottom line! To see a demo of the dashboard, visit our website and request a demo or free trial of BlueJay Reviews.


www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Labels:
Location: United States

Comments

Post a Comment

Popular posts from this blog

EASY Customer Engagement Touch Points for Auto Dealers to Improve Online Reputation

Online reviews can make or break an auto dealer. There are a limited number of factors consumers use when choosing a place to buy a vehicle and online reputation is one of them. If you aren't taking control of your online reputation, you may be missing out on a number of potential buyers and closed sales. BlueJay Reviews offers an easy and effective way to monitor the online reputation of your auto dealership. Learn how we can help make monitoring your online reputation a breeze AND some tips for customer engagement strategies along the way.

Customer Engagement Points: Include Reviews as Part of Sale Process As your sales team is working through the sales process with your customer, have them mention leaving a review. This may help reinforce the idea that reviews DO help auto dealership. For the most part, consumers like to be asked about their experience and sometimes simply asking them can make all the difference in conversion rate of reviews.

Keep Tabs on What Customers Are Say…
Post a Comment
Read more

Easy Ways to Get More Reviews for Your Business

Reviews are an important part of your business reputation. Not only do reviews impact your future revenue as people make buying decisions based on your online reputation, but reviews can also have an impact on your search ranking. Getting fresh online business reviews on a regular basis can have a positive impact on your venture. Check out some unique ways to generate more reviews for your business below and then we'll tell you about the easiest way to get new reviews!


Ways to Generate More Reviews:Incentivize Reviews
Offer a discount or free product for customers who leave a review. It takes a few minutes to leave a review and your customers may just not be apt to take this time without a reason. Give them a good reason!

Make It Easy
Allow customers to leave reviews on their favorite platforms. While there are a few big names that are popular review sites for businesses, depending on your specific industry, it's important that you make it easy for your clients. Have various pl…
Post a Comment
Read more

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service!


Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews. BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out asking h…
Post a Comment
Read more