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Unique Ways BlueJay Reviews Can Benefit the Hospitality Industry

The hospitality industry is heavily reliant on reviews to help promote the business. The majority of customers seeking a place to stay will weigh three factors when making a booking decision. Location, amenities, and customer experience are three top factors that go into a decision made by potential hotel guests. Do your online reviews showcase the experience your guests will have? Start impacting the book rate for your hotel with our reputation management company.


Get Reviews While It's Fresh

Gathering customer feedback while they are staying or shortly after they check out can help increase the rate of reviews left. A guest is more likely to actually leave feedback while they are experiencing the hotel versus after they've left and have moved on in their daily life.

Immediately Rectify a Negative Experience

If your guests have a prompt to leave feedback during their stay, you can react in real-time to a negative experience a guest may experience. This gives you the chance to reach out and make things right with the guest to hopefully turn their bad experience around for the better!

Boost Marketing Experience

You can set the dashboard to automatically publish the reviews of your choice to any site you manage. A website, blog, social media page are great places to promote your online reviews to help reiterate the great experience your guests will have. Also, gain more exposure by having a positive star-rating on the online review sites, which goes hand in hand with boosting your SEO and booking more rooms.

Use Guest Feedback for Internal Processes

Improve your guest experience by considering the various feedback you receive. With the easy to use dashboard, you can review and sort reviews by star rating. This can help you easier evaluate your shortcomings as a hotel and help guide your processes to improve in the future.

Easily Respond to Customer Feedback

The BlueJay Reviews dashboard allows you the opportunity to respond to your guests as they leave a review. This is a powerful way to connect with your current guests and boost your image as a hotel, as well.

Our reputation management company offers effective ways to help boost your overall star rating which will in turn hopefully impact the number of bookings your hotel receives and increase the bottom line! To see a demo of the dashboard, visit our website and request a demo or free trial of BlueJay Reviews.


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