How to Leverage Your Competitive Advantage of Consumer Feedback

Getting feedback from your customers gives you and your team insight as to how your business is perceived to real-life consumers. This knowledge is a huge advantage! You can strategize and make changes based on this feedback in order to make your company more appealing to your customer base. Learn how BlueJay Reviews can help you gather more reviews and take control of your online reputation. Then read on to see how you can best leverage this information for the betterment of your company!

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

Send personalized texts or emails to every customer automatically.
Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
Increase your overall customer ratings.
Receive text and email alerts whenever your company receives a new review on any site.
Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

Attract New Customers

Prospective customers value the opinions of their peers. Soliciting feedback through online reviews makes it more likely that customers will try out your business. Studies show that a stunning 92% of consumers consult reviews before making a purchase decision.

Reel In Upset Customers

When you have a process to respond to customer feedback, you can listen to dissatisfied customers and deal with their complaints before they do major damage to your brand. If an angry customer doesn’t hear back from you, they might dissuade others from trying out your business entirely. But a quick response makes a big impression. According to Bazaarvoice, 41% of consumers say that when they see brands replying to reviews, they believe the company really cares about their customers.

Improve Overall Experience

No matter how talented your team is and no matter how much work you’ve already put in, there’s always room for improvement. There might be certain seemingly minor parts of the customer journey that can lead to significant improvements in overall satisfaction. Maybe your customers hate the atmosphere of your waiting room. Maybe there’s a way you can make your payment process more seamless. Whatever the issue may be, customer feedback can help uncover it.

What are you waiting for? Now's the perfect time to take control of your online reputation with BlueJay Reviews. Our reputation management platform helps you gather more reviews and allows you to easily monitor reviews across many online platforms. Start getting more reviews and learning the valuable information consumers are sharing about their experience with your business!

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth. Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line. Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

How Dental Clinics Are Adapting to the New Normal

Dental clinics were some of the first businesses to shut down for a period of time when the COVID-19 pandemic first hit. Since then, many safety precautions and changes have been made and dental offices are opening back up across the country. Dental practices were considered high-risk in the early days of the pandemic, but new research indicates that 80% of adults are comfortable revisiting the dentist. Practices are increasing COVID-19 testing to ease these concerns. Some even require patients to be screened twice before an appointment. Some offices took advantage of the shutdown to implement tools to increase efficiency and improve productivity, and are turning to technology to: Enhance patient communication. Recall reminders, appointment confirmations, post-procedure follow-ups take a long time when done manually. Software with SMS and email capabilities can help lighten the load. Go paperless. Everything from e-receipts to scheduling appointments and even di...

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve! Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...

BlueJay Reviews

Search This Blog