The recent restrictions imposed due to COVID-19 have affected most business operations, including Google. Since they are working with fewer staff members than usual, some features for Google My Business (GMB) are temporarily limited. Business reviews on Google, review replies, and Google Q&A will be unavailable for a while.
This does not mean that you should stop asking customers to leave reviews. Although Google will not be posting them immediately, the reviews will be saved to post later. With so much confusion in the world, local businesses are vulnerable to misinformation and not so favorable reviews due to client frustration. Pausing certain features ensures that information can be adequately moderated.
BlueJay Reviews is here to make sure your business can benefit from customer feedback. Here are some suggestions to help lessen the impact of some of Google's temporary changes.
Reviews
New reviews are still being accepted by Google but are not being published right away. Reviewers are able to see what they have written but those reviews are not visible to the public.
This means you can continue to ask clients to review your services on Google because they will be visible at a later date. Many other online review avenues are still publishing recent customer reviews. Our business review management company can help you monitor new activity from all review sites in one, easy to access dashboard, as well as respond to those reviews.
Review Responses
With GMB, your responses to reviews are temporarily not being accepted by Google at this time. BlueJay Reviews gives you the opportunity to respond to published to reviews through our services. You will receive text and email alerts whenever your company has a new review on any site. That allows you to respond quickly to both positive and negative feedback.
More Google Changes
Google Q&A
Because of the limited staff available to moderate new Q&As on Google at this time, they are not accepting new ones. The older Q&As will continue to show on your Google knowledge panel.
Newly Created Listing
Currently, Google is manually reviewing new listings, claims, and verifications for health-related businesses because these are critical services right now. This means that other businesses may see a delay in the publication of those elements.
The team at BlueJay Reviews is committed to supporting your business during this global crisis and beyond that when things calm down. This is an excellent time to take a look at the many ways we can help to increase revenue and build a solid reputation for your business.
BlueJay Reviews allows you to focus on the day to day operations while we monitor the customer review side of things. We can help you turn happy customers into new customers and bad customer experience is addressed early before the review goes public.
Request a free demonstration and sign up for a free trial of our services today. You are going to love the positive difference it makes for your business.
www.BlueJayReviews.com
This does not mean that you should stop asking customers to leave reviews. Although Google will not be posting them immediately, the reviews will be saved to post later. With so much confusion in the world, local businesses are vulnerable to misinformation and not so favorable reviews due to client frustration. Pausing certain features ensures that information can be adequately moderated.
BlueJay Reviews is here to make sure your business can benefit from customer feedback. Here are some suggestions to help lessen the impact of some of Google's temporary changes.
Reviews
New reviews are still being accepted by Google but are not being published right away. Reviewers are able to see what they have written but those reviews are not visible to the public.
This means you can continue to ask clients to review your services on Google because they will be visible at a later date. Many other online review avenues are still publishing recent customer reviews. Our business review management company can help you monitor new activity from all review sites in one, easy to access dashboard, as well as respond to those reviews.
Review Responses
With GMB, your responses to reviews are temporarily not being accepted by Google at this time. BlueJay Reviews gives you the opportunity to respond to published to reviews through our services. You will receive text and email alerts whenever your company has a new review on any site. That allows you to respond quickly to both positive and negative feedback.
More Google Changes
Google Q&A
Because of the limited staff available to moderate new Q&As on Google at this time, they are not accepting new ones. The older Q&As will continue to show on your Google knowledge panel.
Newly Created Listing
Currently, Google is manually reviewing new listings, claims, and verifications for health-related businesses because these are critical services right now. This means that other businesses may see a delay in the publication of those elements.
The team at BlueJay Reviews is committed to supporting your business during this global crisis and beyond that when things calm down. This is an excellent time to take a look at the many ways we can help to increase revenue and build a solid reputation for your business.
BlueJay Reviews allows you to focus on the day to day operations while we monitor the customer review side of things. We can help you turn happy customers into new customers and bad customer experience is addressed early before the review goes public.
Request a free demonstration and sign up for a free trial of our services today. You are going to love the positive difference it makes for your business.
Comments
Post a Comment