The Ultimate Guide to Reputation Monitoring for Auto Dealerships

A vehicle is a big investment. Whether it's selling a new vehicle or having maintenance performed, the choice of an auto dealership is an important one. As a car dealer, it's vital that customers in your area know about your great reputation to help draw them in time and time again. Once you offer a great experience, it's important that each time your customer returns they have that same fantastic experience. Help your dealership spread the word about your positive online reputation with the help of our online reputation management platform. If you're ready to take control of your online reviews for your auto dealership, take a look below to learn how BlueJay Reviews can help:

About BlueJay Reviews

BlueJay Reviews is dedicated to helping businesses increase revenue and build a solid reputation by turning reviews into revenue. Managing reviews can make a huge impact on revenue.

The problem is how do you do that while trying to run your day to day operations? That’s where BlueJay Reviews will provide you the tools and know how to leverage your greatest asset of repeat and new customers alike. BlueJay Reviews can turn your happy customers into new customers and help to ensure any bad customer experience has been addressed before the review goes public.

How It Works:

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

Automatic Review Prompts

The platform allows users to automatically send personalized texts or emails to every customer. These messages will include a prompt for the customer to leave a review about their experience. There will be direct links to your review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc. Having this system integrate into your check out software helps your dealership eliminate an added step of manually adding customer contact info or manually sending out a review prompt.

Easily Monitor Customer Feedback

The online dashboard allows your dealership to easily keep tabs on your reviews across numerous platforms. Easily monitor and respond to new reviews from all review-sites in one easy to use dashboard. The more often you respond to online reviews, the more likely you are to seem as a reputable dealership. Potential customers and Google both like to see this kind of online review response and customer interactions.

Improve Reputation

Increase your overall customer ratings. Instead of letting your customers go online and share their feedback on their own, you're more likely to receive reviews by sending an automated prompt with a link to a review platform. Make it easy for your customers to leave reviews and your online reputation will likely improve as a result.

Get Review Updates

When a customer leaves a review about your company on any of the linked review platforms, your dealership will receive a text or email alert. This helps you keep better tabs on what is being said about your dealership online and gives you the chance to leave a timely response.

Use Reviews for Marketing Material

Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings. Potential customer want to see what other people have experienced with your business and promoting reviews online is a highly effective way to do just that!

Now that you've hopefully learned how BlueJay Reviews can help you take control of your car dealership's online reputation, you're ready to see the dashboard in action for yourself. Visit our website and request a free demo or free trial of our online reputation management platform. We can't wait to showcase how you can help improve your overall online reputation management strategy with our help!

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Take Control of Your Insurance Agency's Online Reputation

Online reviews have a big impact on many businesses. Insurance agencies are no different. Agencies strive to attract new customers to continue to grow their customer base. Monitoring your online reputation can help you gain new customers for a cycle of continued growth. If you're ready to take control of your online reputation for your insurance agency , check out some of the perks in our latest blog! Send Automated Review Prompts BlueJay Reviews easily integrates into your existing POS or ISV system and sends out automated review prompts to new customers as they are entered into your tracking system. The customer has a text or email on their phone (which they're likely on at the time) ready to share their feedback. This is ideal timing because the experience is fresh and they are more likely to share accurate and relevant feedback. Get Instant Feedback The screen that prompts a review has the customer select to share their positive feedback or share negative feedback directly

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth. Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line. Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the best chance

Apartment Complex Case Study: Longview Meadow

Don't miss a recent case study in which our reputation monitoring platform has helped one of our apartment complex clients. Are you ready to take control of your apartment's online reputation ? BlueJay Reviews is here to make it easy and convenient! Check out this awesome case study from Longview Meadow Apartments! Longview Meadow apartment complex in Concord, NC has seen a significant overall star rating increase on Google within a brief period of consistently sending out automatic review requests to their tenants. Longview has realized a jump in their star rating of 0.5 star within only 6 months, going from a 2.3 star rating in January of 2020 to a 2.8 star rating in July of 2020. At this trajectory, with continued review request automation, Longview Meadow is projected to obtain an average star rating over 4 stars within 18 months or less. Since starting their business Longview Meadow had only managed to obtain 21 Google reviews over the lifetime of their Google listing.

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