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How Can A Hotel Automate Online Reviews?

Online reputation is vital for the success of any business, but the hospitality industry is significantly impacted by online reviews. If your hotel isn't doing anything to drive more reviews, you may be missing out on a ton of potential guests looking for the best place to stay in your location. There are three main factors used when a traveler considers where to stay -- location, reputation, and amenities. Start driving more reviews and in turn driving for revenue to your hotel with our online reputation management service!

As your front line employees interact with guests, it's a great idea to encourage your guests to leave their feedback about their experience with your hotel. This verbal communication can only go so far. It takes time and energy for a guest to go onto a review platform and leave their feedback about their experience. This means they are going out of their way to leave a review for your business. A highly motivated guest has no problem taking a few extra steps to complete a review, but unfortunately, oftentimes someone who is highly motivated is motivated for a negative reason. Give your guests the tools to easily leave a review without having to search out your hotel online to leave feedback.

How BlueJay Reviews can Help:

Our platform allows you to send automated review prompts via email or text. This means your guests will receive a message with a review prompt and place to leave their feedback. By taking control of your hotel's online reputation, you're giving your guests the tool they need to easily and conveniently leave feedback about their experience. When using BlueJay Reviews, the rate of online reviews skyrocket for many hotels!

How It Works:

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

  • Send personalized texts or emails to every customer automatically.
  • Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
  • Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
  • Increase your overall customer ratings.
  • Receive text and email alerts whenever your company receives a new review on any site.
  • Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

Are you ready to take control of the online reputation of your hotel? The better your online reputation, the more guests you'll have, the more revenue you'll make. It's a win-win-WIN when you work with BlueJay Reviews! To see how the dashboard can work for your hotel, request a free demo or free trial on our website today. We look forward to showcasing your hotel and helping you improve your overall online reputation!
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