Skip to main content

Why Dental Professionals Can't Afford to Ignore Social Media Reviews

Social media is a way of life in this day in age. 33% of the Earth's population is active on Facebook. If your dental office doesn't have social media accounts established, it's time to get social. Social media platforms have reputation prompts, just like Google or any other online reputation source. Not monitoring the online reputation across your social media platforms may be impacting your business in a negative way. Our online reputation management platform allows you the ability to easily monitor your online reviews across 100+ websites -- social media platforms included. Learn why social media and social media reviews are so important to dentists:

Benefits of Social Media for Dentists:

Expand Your Reach
Using social media can help you reach many more people than a traditional advertising method. People spend a significant amount of time on social media each day. Have your message reach people where they spend their time -- online!

Showcase your Office
You can give your dental office a fun and inviting personality by showcasing the office environment. This can really feature what's unique about your dentist and help draw more patients in.

Inform Potential Patients
Keep your audience informed. From oral care tips to facts about teeth to special dental products, social media is an inexpensive way to keep your followers informed. Current patients and potential patients are all on social media and it's a great way to reach them with your message!

Collect Reviews
Social media platforms have their own review rating systems. This offers your dental clinic another platform to gather feedback from patients. See what you're doing right and ways you can improve your practice when you evaluate your social media reviews.

How Social Media Reviews Work:

Just like any other site that allows platform visitors to leave feedback, social media works the same way. Facebook prompts for page visitors to leave feedback. More recently, Facebook has transitioned away from a transitional star rating scale to a "Recommendation" scale. Page visitors can choose to recommend or not recommend a specific business. At this point, the visitor can leave verbiage along with their recommendation rating, if they choose. Once a recommendation is made, your business page will receive a notification and you can review it at that point.  We highly recommend responding to every review or recommendation. This can help you appear to be responsive and trustworthy in the eyes of those reading your business recommendations. If someone chooses to not recommend your dentist, it's even more so important to respond. Take time to apologize for the negative experience and try to make the situation right. This can also show that you try to right a wrong in the eyes of those reading your reviews.

How BlueJay Reviews Can Help:

Our online reputation management business can help your dental office better monitor your online reputation. We even offer a feature that allows you to collect more reviews. As a patient is entered into your system, an automated review prompt will be sent via email or text. This prompt will include a link to leave direct feedback about your dental office on a platform of your choice -- social media is often one of the most popular choices.

Learn more about BlueJay Reviews and how we can help you more easily manage your dentist's office online reputation. Visit our website and sign up for a free trial or free demo to see exactly how you can put our online reputation platform to work for your dentist!
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn


Popular posts from this blog

Easy Ways to Get More Reviews for Your Business

Reviews are an important part of your business reputation. Not only do reviews impact your future revenue as people make buying decisions based on your online reputation, but reviews can also have an impact on your search ranking. Getting fresh online business reviews on a regular basis can have a positive impact on your venture. Check out some unique ways to generate more reviews for your business below and then we'll tell you about the easiest way to get new reviews!

Ways to Generate More Reviews:Incentivize Reviews
Offer a discount or free product for customers who leave a review. It takes a few minutes to leave a review and your customers may just not be apt to take this time without a reason. Give them a good reason!

Make It Easy
Allow customers to leave reviews on their favorite platforms. While there are a few big names that are popular review sites for businesses, depending on your specific industry, it's important that you make it easy for your clients. Have various pl…

EASY Customer Engagement Touch Points for Auto Dealers to Improve Online Reputation

Online reviews can make or break an auto dealer. There are a limited number of factors consumers use when choosing a place to buy a vehicle and online reputation is one of them. If you aren't taking control of your online reputation, you may be missing out on a number of potential buyers and closed sales. BlueJay Reviews offers an easy and effective way to monitor the online reputation of your auto dealership. Learn how we can help make monitoring your online reputation a breeze AND some tips for customer engagement strategies along the way.

Customer Engagement Points: Include Reviews as Part of Sale Process As your sales team is working through the sales process with your customer, have them mention leaving a review. This may help reinforce the idea that reviews DO help auto dealership. For the most part, consumers like to be asked about their experience and sometimes simply asking them can make all the difference in conversion rate of reviews.

Keep Tabs on What Customers Are Say…

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service!

Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews. BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out asking h…