Skip to main content

How to Ask for Reviews for your Vet Clinic

Coming right out and asking a patient to leave a review may seem a bit awkward at first, but it's really not as intimidating as it may seem. It's actually one of the most effective ways to convert happy customers into satisfied online reviewers. If your vet clinic is looking for the cutting edge on getting more pet owners to choose your location, online reputation management for your vet clinic may be the answer! The more positive reviews and social signals that are circulating about your veterinary office, the better. Learn some best practices for asking for a review from your patients that you can start implementing around your practice today!

Have your receptionist work a review prompt into every patient interaction. 

Your front line employees are visiting with patients throughout their time in your office. Take this time to have them casually slip in some information about a review. If someone is raving about their experience (which we hope they are), have your staff let them know that you would appreciate their feedback online. This subtle nudge can easily sway a happy patient toward leaving a review on their own without the need for an additional prompt.

Send a link for patients to easily leave reviews.

Asking someone to go out of their way to find your profile on a specific review site or other social platform is asking a lot. Make it easy for your patients by sending a direct link along with your review prompt. This truly makes it much more convenient and your rate of patients actually leaving their feedback will likely skyrocket!

Correctly time the review prompt.

Sending the review prompt at the right time can help improve your conversion rate. You want to send a text or email prompt soon after your patient leaves the clinic. If it's immediately after, they may still be busy transporting their pet back home. Waiting too long can lead to a low return rate of reviews, as well. Test out a few different timing strategies to see which is most effective for your clinic.

Ask every patient to leave a review.

We understand it can be tempting to only send review prompts to patients whom you know are satisfied, but that strategy won't give you (the veterinarian or vet clinic manager) the best insight into your patient experience. Getting an actual look as to how every patient feels when leaving your facility can have a much bigger impact on how you run your business. Negative reviews are no fun and we understand that. They do present a fantastic learning experience for everyone on your team, though!

BlueJay Review Makes Prompting Reviews a Breeze!

Our online reputation management service makes monitoring the online reputation of your vet clinic convenient. Our platform can integrate into your patient tracking software to send automated review prompts to every customer as they are entered into your system or they visit your clinic. It's the perfect opportunity to maximize your patient relationship to send a timely review prompt. Learn how easy it is to work with BlueJay Reviews when you request a free demo or free trial on our website!

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

Digital Marketing Tips for Insurance Agencies

Consumers tend to stay with the insurance company they are with unless they have a negative experience or are drawn to a new agency due to price or personal relationship. Marketing can be a unique challenge because both current customers and potential customers should be reached to keep your existing customers and attract new customers for sustainable agency growth.  Target Ideal Customers on Social Media Utilize your social media efforts to reach more potential customers and remind current customers why they should continue working with you. You can target specific regions, demographics, and interests on social media with your message. This means you can cater a specific insurance product to reach the ideal audience for that specific product line.  Complete Google My Business Listing A Google My Business listing is a must for all businesses, especially those with a physical location. Completing this listing is important for local online search, as well. Ensure you have the be...

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service ! Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews . BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out ...

Strategies to Improve Online Reputation for Lawyers

It's important that your law office is easy to find when someone does a quick google search for lawyers in their area. If your office isn't showing up, you may be missing out on a ton of potential clients. A lawyer isn't something that someone typically chooses without doing any research. Asking friends and family for recommendations and looking over online reviews are top ways potential clients gather information about local lawyers. Check out our online reputation management platform 's tips to help lawyers improve their overall online reputation. Improve Overall Star Rating Your star rating has an impact on inquiry conversions and online search results. The higher your star rating, the better. The more positive reviews you get for your law firm, the more likely it is that your star rating will improve!  Gain Fresh Reviews The more reviews you have surrounding your law office the better. Present new, fresh reviews for potential clients to look over. The more recent a ...