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Boost Star Rating and Book More Rooms

Experience is everything for the hospitality industry. What amenities are provided at the establishment? How does the staff treat guests? Where is the hotel located in relation to my destination? Answers like these can be found by potential guests by browsing online reviews. If your hotel doesn't have many online reviews, it may be time to focus on your hotel's online reputation.


BlueJay Reviews can help hospitality companies leverage customer feedback to help increase your overall star rating and book more rooms. Learn how our online reputation management platform works and how that can impact the hospitality industry.

How Does BlueJay Reviews Work?

BlueJay Reviews automates your review management making it simple to respond to reviews quickly, promote great reviews automatically, and turn your existing customers into a referral engine.

  • Send personalized texts or emails to every customer automatically.
  • Automatically send customers to review sites such as Google, Facebook, Yelp, Trip Advisor, Open Table, Etc.
  • Monitor and respond to new reviews from all review-sites in one easy to use dashboard.
  • Increase your overall customer ratings.
  • Receive text and email alerts whenever your company receives a new review on any site.
  • Promote your best reviews by having them automatically posted across your social media pages and website ultimately increasing your SEO rankings.

Perks for the Hospitality Industry:

Get guest feedback before they leave.

When a review prompt is sent during a guests' stay, you can get immediate feedback. This can help you make the situation right quicker if there is an issue. Real-time changes can be made to thank the guest or make their experience better. 

Market great guest experience. 

The feedback left from your guest can be used to market to potential guests. People like to read about the experience others had and using that testimonial content can help provide real-life situations for future guests to see. This kind of information can easily turn an interested party to a booking. 

Improve guest experience. 

All reviews offer a chance to make internal changes with your hotel. If there's a trend of something that needs to be improved, you can use that intel to make those changes. Hearing from your guests about their experience can be a very impactful way to make improvements around your hotel for the guest experience to improve. 


Now that you know how our online reputation management service can help improve your hotel, you're ready to test BlueJay Reviews out for yourself! Request a free demo of our product on our website (www.bluejayreviews.com) to see the dashboard in action. Start improving your overall star rating and booking more rooms for your hotel. 


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