Skip to main content

Automation Makes Responding to Auto Dealer Reviews a BREEZE

Make your life easier and business more profitable! Sounds too good to be true, but it's not! Our reputation management service allows you the option to easily and automatically manage your auto dealership's online reputation. Your online reviews are vital to drawing more visitors in and prompting new reviews from current customers can help you create a better customer experience to keep them coming back to your dealership. There are so many options in the auto sales world. Help your dealership stand out with BlueJay Reviews!

Send out auto review prompts.

When a new customer is entered into your system, BlueJay Reviews sends out an automated prompt for the customer to leave a review. This text or email message will contain a direct link for the customer to easily and quickly leave feedback.

Monitor 250+ review sites on one dashboard.

There are a ton of review sites out there, and even more specifically targeted toward auto dealers. Our platform allows you to easily manage all of your review sites on one dashboard. This allows you easy access to view and respond to your online reviews.

Receive new review notifications. 

When a new review is left about your business on a platform that is synced with the dashboard, you will receive an automatic notification about the new review. This allows you to quickly view and respond to a review. The quicker you respond, the better and more timely your return message will be.

Receive service tickets for negative reviews. 

If a customer leaves a negative review via the review prompt they receive, a service ticket is generated and sent to you or your managers. At this point, it's best to take quick action to apologize for the experience and try to rectify the bad experience your customer had. This is a sensitive time and your chance to directly turn the situation around.

Set up review response templates.

Responding to many reviews can get tiring and time consuming. You can set up template responses to different review types. Depending on the tone, you can choose which template response is the best response for each specific review. You can also leave a personalized response, which is appropriate at times.

Auto publish positive reviews to social media and website.

Take your online reviews to the next step and start using them as marketing material to promote your auto dealership. You can set your positive reviews to automatically publish to your social media accounts, a plug in on your website, or a reviews website branded with your dealership. These social signals and review sites can be very beneficial for your search engine optimization, as well!

Let your happy customers assist with your marketing strategy and keep them coming back for more. Whether it's repeat oil changes, service, or new vehicles, your dealership will be able to thrive with the information BlueJay Reviews offers. To see our product in action, visit our website for a free demo today! We look forward to showing you around the dashboard and showcasing exactly how we can help you generate, monitor, and manage your dealership's online reputation.

www.BlueJayReviews.com
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn

Comments

Popular posts from this blog

EASY Customer Engagement Touch Points for Auto Dealers to Improve Online Reputation

Online reviews can make or break an auto dealer. There are a limited number of factors consumers use when choosing a place to buy a vehicle and online reputation is one of them. If you aren't taking control of your online reputation, you may be missing out on a number of potential buyers and closed sales. BlueJay Reviews offers an easy and effective way to monitor the online reputation of your auto dealership. Learn how we can help make monitoring your online reputation a breeze AND some tips for customer engagement strategies along the way.

Customer Engagement Points: Include Reviews as Part of Sale Process As your sales team is working through the sales process with your customer, have them mention leaving a review. This may help reinforce the idea that reviews DO help auto dealership. For the most part, consumers like to be asked about their experience and sometimes simply asking them can make all the difference in conversion rate of reviews.

Keep Tabs on What Customers Are Say…

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service!


Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews. BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out asking h…

Easy Ways to Get More Reviews for Your Business

Reviews are an important part of your business reputation. Not only do reviews impact your future revenue as people make buying decisions based on your online reputation, but reviews can also have an impact on your search ranking. Getting fresh online business reviews on a regular basis can have a positive impact on your venture. Check out some unique ways to generate more reviews for your business below and then we'll tell you about the easiest way to get new reviews!


Ways to Generate More Reviews:Incentivize Reviews
Offer a discount or free product for customers who leave a review. It takes a few minutes to leave a review and your customers may just not be apt to take this time without a reason. Give them a good reason!

Make It Easy
Allow customers to leave reviews on their favorite platforms. While there are a few big names that are popular review sites for businesses, depending on your specific industry, it's important that you make it easy for your clients. Have various pl…