Skip to main content

5 Steps to a Strong Reputation Management Strategy

Online reputation can have a direct impact on the success of any business. From hotels to car dealerships to restaurants, reviews are a big deal. People look at the reputation of a business before making a buying decision. If you're looking to improve upon your reputation, our latest blog is for you! BlueJay Reviews has provided some helpful steps to follow in hopes to improve your online reputation management strategy.

1. Collect New Reviews

Getting new reviews on a regular basis can do wonders for your online reputation. Google has made it known that online reputation is a factor that's heavily weighted when ranking business websites on searchers. Having a direct correlation on search engine results, it's evident that reviews are vital to the success of your venture!

2. Monitor Online Reviews

Your potential customers are looking at your online reviews so it's important that you are, as well. Having a negative review out there without any knowledge of it can hinder your business. You may not even know what's being said if you don't monitor your reviews. Therefore, you would be unable to rectify the situation and potentially deter future customers from buying from your business.

3. Respond to Reviews

It's a good idea to respond to all reviews left about your business. This can help prompt further engagement with your customers. It's another touchpoint opportunity you have with your consumer and another chance to showcase how great your company's customer service is. A negative review should always have a public response. This can help show that you care about the end-user and are willing to make things right if someone does have a bad experience.

4. Use Reviews for Marketing

People want to hear what other customers of yours have to say about their experience with your business. Using your online reviews as marketing material can help get the word out about your business. When a review is left, you can use that content to promote your business across other online and offline marketing platforms.

5. Improve Customer Experience

Your reviews can be very insightful as to what your end-user is experiencing when they work with your business. If changes need to be made on the front line, your online reputation will reflect it. A negative review isn't all bad, especially if it can help open your eyes to an issue that's going on within your business in order to make positive changes for your venture.

Are you monitoring your online reviews? If not, it's time you get serious about your online reputation. Our online reputation management service makes it easy to gain new reviews, monitor reviews, and respond to reviews about your business. Our easy to use dashboard is the perfect location to do all of the above tasks -- all from one location.

To see for yourself how our reputation management business can help improve your online reputation, request a free demonstration of our product on our website. We look forward to helping you grow your online reputation and easily keep tabs on what's being said about your business online! Your potential customers are reading your reviews before making buying decisions, you should be reading your reviews too!
Like us on Facebook
Follow us on Twitter
Follow us on LinkedIn


Popular posts from this blog

Easy Ways to Get More Reviews for Your Business

Reviews are an important part of your business reputation. Not only do reviews impact your future revenue as people make buying decisions based on your online reputation, but reviews can also have an impact on your search ranking. Getting fresh online business reviews on a regular basis can have a positive impact on your venture. Check out some unique ways to generate more reviews for your business below and then we'll tell you about the easiest way to get new reviews!

Ways to Generate More Reviews:Incentivize Reviews
Offer a discount or free product for customers who leave a review. It takes a few minutes to leave a review and your customers may just not be apt to take this time without a reason. Give them a good reason!

Make It Easy
Allow customers to leave reviews on their favorite platforms. While there are a few big names that are popular review sites for businesses, depending on your specific industry, it's important that you make it easy for your clients. Have various pl…

Boost Your Auto Dealership Sales with Positive Online Reviews

The automotive industry is a competitive area of business and potential buyers have many options available when it comes time to buy a vehicle. Not only is price point an important factor, how customers are treated is another big deciding factor potential buyers look into. The online reputation of your car dealership can have a big impact on the number of potential customers who turn into buyers. Check out some of the ways a positive review can help up your auto dealer sales with our reputation management service!

Showcase Happy Customers: People like to see the experience of others who've worked with your car dealership in the past. Customer experience is a big selling point. Encourage your happy customers to leave reviews. You can seamlessly prompt a review for your customers as they are entered into your DMS if you integrate that DMS with BlueJay Reviews. BlueJay currently integrates with many DMS systems. An automated review request text/email message will be sent out asking h…

Welcome to BlueJay Reviews Blog

Welcome to our blog. If you're curious about our reputation management business, you can find great information about how we can help your business in our weekly blog series. We're excited you're here and look forward to showcasing our products and how they can better help you and your business monitor your online reputation.

As a business, your reputation is vital to your success. With many online review sites, it can be hard to monitor your online reputation. That's where BlueJay Reviews comes into play! Our online reputation management service allows you to easily monitor, generate, and manage your reviews in one, easy to navigate location.

About BlueJay ReviewsBlueJay Reviews is dedicated to helping businesses increase revenue and build a solid reputation by turning reviews into revenue. Managing reviews can make a huge impact on revenue.

The problem is how do you do that while trying to run your day to day operations? That’s where BlueJay Reviews will provide you …