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Keys to Success for Online Reviews

Reviews have a big impact on a business and it's important that you make it easy for your happy customers to leave feedback. In order for customers to leave feedback about your business, they need to be able to find a location in which they can share their experience. BlueJay Reviews has provided some tips for setting your business up for success when it comes to providing a place for your customers to leave reviews. After you're set up, don't forget to enlist the help of our reputation management service to help prompt more reviews from your existing customer base.

Complete Your Google My Business Listing

A Google My Business listing is free to complete online and is a very important part of your online presence. If customers visit your location, it's important your information is accurate in order for potential customers to more easily find your establishment. There are many fields to complete under the account, once you claim your business. Ensure you fill out these fields completely. The more information you have out there about your business, the easier it will be for customers to find details about your business and to leave reviews.

Check for Consistent Information

Consistency is key when it comes to your online presence. When customers are leaving feedback, it's vital that they can easily find your review listings online. Even more importantly, it's important the business review platform is easy to find in order for the review to be placed under the right business! There's nothing worse than getting a negative review for a business that isn't even yours -- that's why it's vital that your information is accurate across the board so reviewers are sharing feedback for the right company.

Collect New Customer Reviews

Fresh content is a factor in SEO and helps establish your business as more credible in the eyes of your potential customers. A person searching for a product or service is more likely to take reviews into consideration when deciding to do business with a company or not. New reviews and fresh content can help your business be more easily found online AND appear to be more reliable for potential customers seeking out a product or service like yours.

Evaluate Business Practices Via Reviews

Learn from your reviews! No matter if it's a negative or positive review, there's usually something that your company can take away from the feedback. Try to adjust your internal processes and training to create an overall better experience for your customers. There's no better way to get honest feedback from your customers about their experience than reviews!

Now that you know some tips that will help set your business up for success, you're ready to put our online reputation management service to use! If you'd like to see our service in action for yourself, contact BlueJay Reviews for a free trial or demo of our product. We look forward to helping you grow your business with our reputation management service!
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